HANOVER HEALTH:
- caused ACTUAL HARMi to residents
- has been designated a Special Focus Facilityi
- has received the worst ratingsi
- had unsafe staffing levelsi despite large revenues
HANOVER HEALTH
has been placed on our NHAA Watchlist for the following:
Actual Harm Findingsi
On October 12, 2022, state nursing home surveyors found that HANOVER HEALTH caused ACTUAL HARM to residents.
All Recent Surveys: 2022-10-12
In 9 separate written deficiencies, state nursing home surveyors found that HANOVER HEALTH caused ACTUAL HARM to residents (from June 20, 2013 to October 12, 2022).
All Surveys: 2013-06-20 2016-04-14 2022-10-12 2021-04-22 2019-08-07
Worst Nursing Home Ratingsi
HANOVER HEALTH received the worst ratings for the following:
For the last 18 consecutive months - January, 2022 to July, 2023
For the last 38 consecutive months - January, 2020 to July, 2023
38 months total between January, 2020 and July, 2023
For the last 12 consecutive months - July, 2022 to July, 2023
History of Unsafe Staffingi
Understaffing has a very human cost, not only to the dignity of nursing home residents but also to their basic safety and well-being. Click here for signs and symptoms of understaffing.
Understaffing has been determined to cause patient injury and deprive residents of essential care according to numerous scientific studies.
What is unsafe CNA staffing?
Below 2.0 hours of CNA time for each resident per day
"Less than 2.0 nurse aide hours per patient day is likely to result in poor care."
Was HANOVER HEALTH staffed at Unsafe levels?:
260 days
out of 365 days In 2021: 65.4%
225 days
out of 344 days In 2020: 82%
300 days
out of 366 days In 2019: 77.8%
284 days
out of 365 days In 2018: 89%
325 days
out of 365 days In 2017: 73.7%
269 days
out of 365 days
per resident per day In 2022: 1.77 hours
January 1, 2022 to December 31, 2022
(Below 2.0 hours is unsafe) In 2021: 1.80 hours
January 1, 2021 to December 10, 2021
(Below 2.0 hours is unsafe) In 2020: 1.76 hours
January 1, 2020 to December 31, 2020
(Below 2.0 hours is unsafe) In 2019: 1.79 hours
January 1, 2019 to December 31, 2019
(Below 2.0 hours is unsafe) In 2018: 1.73 hours
January 1, 2018 to December 31, 2018
(Below 2.0 hours is unsafe) In 2017: 1.84 hours
January 1, 2017 to December 31, 2017
(Below 2.0 hours is unsafe)
per resident per day In 2022: 3.06 hours
of overall care per resident per day
(January 1, 2022 to December 31, 2022) In 2021: 3.23 hours
of overall care per resident per day
(January 1, 2021 to December 10, 2021) In 2020: 3.50 hours
of overall care per resident per day
(January 1, 2020 to December 31, 2020) In 2019: 3.33 hours
of overall care per resident per day
(January 1, 2019 to December 31, 2019) In 2018: 3.29 hours
of overall care per resident per day
(January 1, 2018 to December 31, 2018) In 2017: 3.53 hours
of overall care per resident per day
(January 1, 2017 to December 31, 2017)
Source — Payroll Based Journal daily staffing reports filed by this nursing home with CMS.
(For 2018, the most currently avaliable data is used above.)
Why do staffing levels matter to HANOVER HEALTH residents?
- 96.8% of residents need assistance with toileting and/or incontinent care
- 96.8% of residents needed assistance transferring from bed and/or wheelchair
- 78.9% of residents confined to wheelchair and/or bed
- 36.8% of residents had dementia
Source -- Most recently published Resident Characteristics data (Form 672) submitted by this nursing home to CMS. (March 5, 2018)
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. Please give us a call or fill complete our form detailing your experience. If you are struggling and upset, CLICK HERE to understand your options.
NHAA Watchlist
Our Watchlist tracks those nursing homes that have been found to harm residents, have unsafe practices, unsafe staffing, and the worst ratings.
