Windsor House

Windsor House - HUNTSVILLE, AL

4411 MCALLISTER DRIVE, HUNTSVILLE, AL 35805

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WINDSOR HOUSE:

WINDSOR HOUSE

has been placed on our NHAA Watchlist for the following:

Actual Harm Findingsi

In 11 separate written deficiencies, state nursing home surveyors found that WINDSOR HOUSE caused ACTUAL HARM to residents (from October 19, 2009 to May 29, 2021).

All Surveys:   2009-10-19   2021-04-14   2021-05-29   2021-05-29

Worst Nursing Home Ratingsi

WINDSOR HOUSE received the worst ratings for the following:

1-star out of 5
For the last 24 consecutive months - June, 2021 to July, 2023

1-star out of 5
24 months total between June, 2021 and July, 2023

1-star out of 5
For the last 24 consecutive months - June, 2021 to July, 2023

1-star out of 5
27 months total between July, 2016 and July, 2023

1-star out of 5
For the last 12 consecutive months - July, 2022 to July, 2023

Source - These ratings are published monthly by CMS (Centers for Medicare and Medicaid Services)

History of Unsafe Staffingi

Understaffing has a very human cost, not only to the dignity of nursing home residents but also to their basic safety and well-being. Click here for signs and symptoms of understaffing.

Understaffing has been determined to cause patient injury and deprive residents of essential care according to numerous scientific studies.

What is unsafe CNA staffing?

Below 2.0 hours of CNA time for each resident per day

"Less than 2.0 nurse aide hours per patient day is likely to result in poor care."

- CMS Report to Congress

Was WINDSOR HOUSE staffed at Unsafe levels?:

Days staffed below 2.0 hours of CNA time for each resident per day In 2022: 97%
354 days
out of 365 days
In 2021: 77.3%
282 days
out of 365 days
In 2020: 81.7%
299 days
out of 366 days
In 2019: 57.5%
210 days
out of 365 days
In 2018: 61.6%
225 days
out of 365 days
In 2017: 91.2%
333 days
out of 365 days
Average CNA care
per resident per day
In 2022: 1.49 hours
January 1, 2022 to December 31, 2022
(Below 2.0 hours is unsafe)
In 2021: 1.78 hours
January 1, 2021 to December 31, 2021
(Below 2.0 hours is unsafe)
In 2020: 1.88 hours
January 1, 2020 to December 31, 2020
(Below 2.0 hours is unsafe)
In 2019: 1.96 hours
January 1, 2019 to December 31, 2019
(Below 2.0 hours is unsafe)
In 2018: 1.97 hours
January 1, 2018 to December 31, 2018
(Below 2.0 hours is unsafe)
In 2017: 1.72 hours
January 1, 2017 to December 31, 2017
(Below 2.0 hours is unsafe)
Average overall care
per resident per day
In 2022: 2.57 hours
of overall care per resident per day
(January 1, 2022 to December 31, 2022)
In 2021: 2.93 hours
of overall care per resident per day
(January 1, 2021 to December 31, 2021)
In 2020: 2.97 hours
of overall care per resident per day
(January 1, 2020 to December 31, 2020)
In 2019: 3.05 hours
of overall care per resident per day
(January 1, 2019 to December 31, 2019)
In 2018: 3.12 hours
of overall care per resident per day
(January 1, 2018 to December 31, 2018)
In 2017: 2.80 hours
of overall care per resident per day
(January 1, 2017 to December 31, 2017)

Source — Payroll Based Journal daily staffing reports filed by this nursing home with CMS.
(For 2018, the most currently avaliable data is used above.)

Why do staffing levels matter to WINDSOR HOUSE residents?

  • 99.0% of residents need assistance with toileting and/or incontinent care
  • 96.1% of residents needed assistance transferring from bed and/or wheelchair
  • 67.6% of residents confined to wheelchair and/or bed
  • 43.1% of residents had dementia

Source -- Most recently published Resident Characteristics data (Form 672) submitted by this nursing home to CMS. (April 5, 2018)

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. Please give us a call or fill complete our form detailing your experience. If you are struggling and upset, CLICK HERE to understand your options.

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