Southview Manor

Southview Manor - CHICAGO, IL

3311 S. MICHIGAN AVE., CHICAGO, IL 60616

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SOUTHVIEW MANOR:

SOUTHVIEW MANOR

has been placed on our NHAA Watchlist for the following:

Actual Harm Findingsi

On March 15, 2024 and April 10, 2024 and July 26, 2024, state nursing home surveyors found that SOUTHVIEW MANOR caused ACTUAL HARM to residents.

All Recent Surveys:   2024-03-15   2024-04-10   2024-07-26

In 25 separate written deficiencies, state nursing home surveyors found that SOUTHVIEW MANOR caused ACTUAL HARM to residents (from January 17, 2017 to July 26, 2024).

All Surveys:   2017-01-17   2017-02-06   2017-03-28   2019-09-20   2020-07-30   2021-09-22   2022-04-08   2022-08-05   2022-09-23   2022-11-04   2023-04-21   2023-07-21   2023-08-18   2023-09-10   2023-11-08   2023-12-26   2024-03-15   2024-04-10   2024-07-26

Worst Nursing Home Ratingsi

SOUTHVIEW MANOR received the worst ratings for the following:

1-star out of 5
January, 2025

1-star out of 5
For the last 35 consecutive months - November, 2021 to January, 2025

1-star out of 5
35 months total between November, 2021 and January, 2025

1-star out of 5
For the last 12 consecutive months - January, 2024 to January, 2025

1-star out of 5
75 months total between August, 2014 and January, 2025

1-star out of 5
43 months total between December, 2017 and June, 2022

Source - These ratings are published monthly by CMS (Centers for Medicare and Medicaid Services)

History of Unsafe Staffingi

Understaffing has a very human cost, not only to the dignity of nursing home residents but also to their basic safety and well-being. Click here for signs and symptoms of understaffing.

Understaffing has been determined to cause patient injury and deprive residents of essential care according to numerous scientific studies.

What is unsafe CNA staffing?

Below 2.0 hours of CNA time for each resident per day

"Less than 2.0 nurse aide hours per patient day is likely to result in poor care."

- CMS Report to Congress

Was SOUTHVIEW MANOR staffed at Unsafe levels?:

Days staffed below 2.0 hours of CNA time for each resident per day In 2024: 99.5%
181 days
out of 182 days
In 2023: 98.6%
360 days
out of 365 days
In 2022: 100%
365 days
out of 365 days
In 2021: 100%
365 days
out of 365 days
In 2020: 100%
183 days
out of 183 days
In 2019: 100%
182 days
out of 182 days
In 2018: 100%
365 days
out of 365 days
In 2017: 97.8%
90 days
out of 92 days
Average CNA care
per resident per day
In 2024: 1.20 hours
January 1, 2024 to June 30, 2024
(Below 2.0 hours is unsafe)
In 2023: 1.33 hours
January 1, 2023 to December 31, 2023
(Below 2.0 hours is unsafe)
In 2022: 1.23 hours
January 1, 2022 to December 31, 2022
(Below 2.0 hours is unsafe)
In 2021: 1.18 hours
January 1, 2021 to December 31, 2021
(Below 2.0 hours is unsafe)
In 2020: 1.08 hours
April 1, 2020 to September 30, 2020
(Below 2.0 hours is unsafe)
In 2019: 1.10 hours
January 1, 2019 to December 31, 2019
(Below 2.0 hours is unsafe)
In 2018: 1.32 hours
January 1, 2018 to December 31, 2018
(Below 2.0 hours is unsafe)
In 2017: 1.67 hours
July 1, 2017 to September 30, 2017
(Below 2.0 hours is unsafe)
Average overall care
per resident per day
In 2024: 2.03 hours
of overall care per resident per day
(January 1, 2024 to June 30, 2024)
In 2023: 2.22 hours
of overall care per resident per day
(January 1, 2023 to December 31, 2023)
In 2022: 2.08 hours
of overall care per resident per day
(January 1, 2022 to December 31, 2022)
In 2021: 1.94 hours
of overall care per resident per day
(January 1, 2021 to December 31, 2021)
In 2020: 1.80 hours
of overall care per resident per day
(April 1, 2020 to September 30, 2020)
In 2019: 1.94 hours
of overall care per resident per day
(January 1, 2019 to December 31, 2019)
In 2018: 2.24 hours
of overall care per resident per day
(January 1, 2018 to December 31, 2018)
In 2017: 2.78 hours
of overall care per resident per day
(July 1, 2017 to September 30, 2017)

Source — Payroll Based Journal daily staffing reports filed by this nursing home with CMS.
(For 2018, the most currently avaliable data is used above.)

Why do staffing levels matter to SOUTHVIEW MANOR residents?

  • 23.0% of residents need assistance with toileting and/or incontinent care
  • 14.6% of residents needed assistance transferring from bed and/or wheelchair
  • 12.9% of residents confined to wheelchair and/or bed
  • 7.3% of residents had dementia

Source -- Most recently published Resident Characteristics data (Form 672) submitted by this nursing home to CMS. (May 25, 2017)

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. Please give us a call or fill complete our form detailing your experience. If you are struggling and upset, CLICK HERE to understand your options.

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