Ambassador Manor Nursing Center – Tulsa, OK cited for ignoring residents in Pain – Pattern of Actual Harm; located at 1340 EAST 61ST STREET, TULSA, OK 74136.
DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES cited Ambassador Manor Nursing Center as recently as November 2013 for the following. Please be advised this is only a portion of the full report. To read the full report, you can find it here.
Based on interview and record review, it was determined the facility failed to provide pain medications as ordered by the physician for three (#2, #3, and #6) of six sampled residents who were reviewed for pain. This resulted in actual harm for residents #2 and #6 when they did not receive pain medications when they were showing signs and symptoms of pain. The facility identified 111 residents as being on a pain management program. changes, etc.
 On 11/07/13 at 2:20 p.m., the family member of resident #2 was interviewed. She stated the resident was in a lot of pain on admission to the nursing home and was told he would have to wait until the doctor had confirmed the medications before he would be able to receive any pain medication. The family member was asked if the resident received any pain medication the first day. The family member stated the resident did not receive pain medication the first night and had complained to her the next morning that he had not received pain medication, had been unable to sleep, and was still in pain. The family member was asked if the resident was given pain medication prior to therapy. The family member stated she did not recall the facility ever medicating the resident for pain prior to therapy. She stated the resident hurt during therapy but would not stop because he wanted to get stronger so he could go home. The family member stated, You could tell any of them he was hurting and it did not matter.
Do you have a loved one in this nursing home or had a loved one living here who may have been abused and/or neglected? Contact NHAA today on our toll free line, 1-800-645-5262 or visit our website here and fill out the contact form.
We can help file a complaint, refer you to a specialized lawyer for nursing home abuse or direct you to information on locating a better facility for your loved one. You have options and we can help.