SAN ANTONIO,TX- LEGENDS OAKS HEALTHCARE AND REHABILITATION CENTER

SAN ANTONIO, TX- Resident sent to hospital and expires, as a result of nurses not reading full results and failing to notify provider of results. ADON: "even I did not read it fully and providers should be notified immediately after results are received in hand."

LEGEND OAKS HEALTHCARE AND REHABILITATION CENTER -

2003 W HUTCHINS PLACE
SAN ANTONIO, TX

RN E and LVN C failed to notify Resident #1’s provider, NP A, of Resident #1’s abnormal radiology results after resident had experienced nausea and vomiting and been administered anti-nausea medication for 3 days. As a result, Resident #1 was eventually transported to an acute care hospital and expired.

Legend Oaks is also on the NHAA Watchlist because they have caused ACTUAL HARM to residents and had unsafe staffing levels despite large revenues. Visit the NHAA Watchlist page for Legend Oaks to learn more.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

State Findings:

During an interview on [DATE] at 1:28 p.m., Nurse Practitioner A stated she would have preferred to be notified if a resident was receiving [MEDICATION(S)] more consistently than usual. NP A stated she was supposed to be notified of any abnormal results. NP A stated if she had known Resident #1’s abnormal KUB results showed a small bowel ileus earlier she would have ordered for Resident #1 to be sent out immediately. NP A stated a small bowel ileus is life-threatening and elaborated, a nursing home would not have been equipped. [Resident #1] would need to be NPO, an NG tube, decompress her stomach, daily KUB. And none of that could be done in the Secure Nursing Facility setting.
During an interview on [DATE] at 2:49 p.m., NP A confirmed if she had sent Resident #1 to an acute care hospital sooner, it would have prevented any negative outcomes.

During an interview on [DATE] at 11:50 a.m., Assistant Director of Nursing F stated during NP A’s visit on [DATE], NP A had come to their office to request Resident #1’s KUB results. ADON F confirmed she and LVN G provided the results to NP A. ADON F stated she, LVN G and NP A reviewed the KUB result together. ADON F stated At first, I seen the top of the x-ray results and said that looks good. [NP A] asked me to continue reading to the bottom of the paper. I verified the result, that [Resident #1] had a small bowel ileus. ADON F stated DON L was not notified of the abnormal x-ray results because DON L was not in the building. ADON F confirmed that it would have been LVN C’s responsibility [current nurse on duty] to notify DON L or the ADON’s F or J, but LVN C did not . ADON F stated the process for receiving and reporting abnormal results was to document the issue on the 24-hour report, notify the provider, and follow up. ADON F confirmed that a small bowel ileus was considered an urgent result. ADON F confirmed the KUB was ordered on the [DATE] and was able to recall that ADON J printed the result out and gave it to the charge nurse, LVN C, to report at the clinical meeting the next day, [DATE]. ADON J stated, My understanding the results came in – in the afternoon- no results available at shift change. ADON J confirmed LVN C had documented the results were normal, and LVN reported Resident #1 was stable. ADON F revealed was she unaware if LVN C had reviewed the results, and reiterated LVN C had the results with her at the clinical meeting on [DATE]. ADON F stated, I guess [LVN C] missed the lower part that was on the result page. ADON F confirmed that the provider was not notified same day regarding Resident #1’s x-ray result, and further confirmed that she believed the bottom part of the x-ray results was missed or not read thoroughly. ADON F stated that even I did not read it (x-ray results) fully and providers should be notified immediately after results are received in hand.

During an interview on [DATE] at 6:48 p.m., LVN C stated she never reviewed the results of Resident #1’s abnormal KUB, dated [DATE], because RN E told her the KUB results were fine. LVN C stated, I never seen the results. LVN C explained when a nurse receives any results, regardless if the results are normal or abnormal, the nurse would inform the provider. LVN C confirmed the results and notification to the provider would require documentation in the medical record, which was not completed.

During an interview on [DATE] at 11:32 a.m., RN E stated Resident #1 had episodes of nausea and vomiting the last few days before discharge. RN E recalled Resident #1’s KUB ordered on [DATE] showed a small obstruction in the colon. RN E stated because the obstruction was small and Resident #1 was going to the restroom, she did not report it to the provider. RN E elaborated, I did not consider it urgent because [Resident #1] was having [bowel movements.] RN E confirmed she gave Resident #1 [MEDICATION(S)], then Resident #1 vomited, and Resident #1 reported feeling better. RN E stated she gave a copy of Resident #1’s KUB, dated [DATE], to LVN C. RN E elaborated she told LVN C that Resident #1 had a small bowel obstruction and Resident #1 was having bowel movements. When asked if there was anything further, she should have done, RN E stated, No, I treated the signs and symptoms and [Resident #1] was fine.

RN E and LVN C failed to notify Resident #1’s provider, NP A, of Resident #1’s abnormal radiology results after resident had experienced nausea and vomiting and been administered anti-nausea medication for 3 days. As a result, Resident #1 was eventually transported to an acute care hospital and expired.

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