PRESCOTT, AZ- MOUNTAIN VIEW MANOR

The Department of Health & Human Services conducted an inspection of the facility. The following highlighted decencies listed below were found in a public survey.

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Based on clinical record review, staff and resident interviews, and the facility policy and process, the facility failed to ensure one resident (#28) was not abused by a staff (#18). The deficient practice could result in other residents being abused.

Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.

Based on clinical record reviews, staff interviews, and policy and procedures, the facility failed to ensure that comprehensive care plans were developed for 5 residents (#40, #110, #109, #29 and #28).

Ensure services provided by the nursing facility meet professional standards of quality.

Based on clinical record review, staff interviews, and review of policy and procedure, the facility failed to provide care that met professional standards for respiratory equipment for one resident (#19) and the facility failed to ensure medications were administered as ordered for one resident (#11).

Provide care and assistance to perform activities of daily living for any resident who is unable.

Based on clinical record review, staff interviews, and the facility policy and process, the facility failed to provide the necessary care and services for one resident (#28) to eat his meals and monitor meal intake, and for two residents (#61, and #19) to maintain grooming and hygiene.

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Based on clinical record review, staff interviews, and review facility documents and policy, the facility failed to ensure resident #62 received treatment and care to prevent hospitalization.

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Based on clinical record review, staff interviews, and policy and procedure, the facility failed to ensure that pressure ulcer assessments were completed in accordance with professional standards of practice for one of three sampled residents (#29). The deficient practice could result in pressure ulcer not assessed, monitored and treated.

Provide safe and appropriate respiratory care for a resident when needed.

Based on observations, review of the clinical record, staff interviews, and review of facility policy, the facility failed to provide respiratory care according to the physician order for one resident (#110). The deficient practice could result in adverse respiratory outcomes for residents.

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Based on clinical record review, staff interviews and policy and procedures, the facility failed to ensure physician visits are conducted at the required intervals for two residents (#6, and 29).

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Based on the clinical record review, resident and staff interviews and review of facility assessment,
documentation, policy and procedure, the facility failed to ensure that there was sufficient nursing staff to meet the needs of the residents. The deficient practice could result in residents needs not met.