POTTSVILLE, PA-POTTSVILLE REHABILITATION AND NURSING CENTER

POTTSVILLE, PA- Resident abuse and staffing background check issues

POTTSVILLE REHABILITATION AND NURSING CENTER

420 PULASKI DRIVE
POTTSVILLE, PA

Facility failed to ensure that four residents were free from
abuse out of 25 residents sampled (Residents 96, 124, 21, and 83).

Manorcare Health is also on the NHAA Watchlist because they have caused ACTUAL HARM to residents, has received the worst ratings and had unsafe staffing levels despite large revenues. Visit the NHAA Watchlist page for Manorcare Health to learn more.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

State Findings:

ABUSE

Based on review of clinical records, select facility policy and investigative reports, observation, and resident and staff interview, it was determined that the facility failed to ensure that four residents were free from abuse out of 25 residents sampled (Residents 96, 124, 21, and 83).

A review of information submitted by the facility and a facility incident investigation dated November 23, 2022, at 8:15 a.m., revealed that Employee 3 witnessed Resident 121 walk behind Resident 124 and slap her twice upside the head. Employee 3 stated there was no previous interaction between these two residents. Resident 124 was assessed by nursing and was without injury. New intervention planned was for Resident 121 to be in staff’s line of sight when the resident was out of bed.

A review of information submitted by the facility and a facility incident investigation dated December 2, 2022, at 1:50 p.m., revealed that Employee 3 heard yelling down the hallway. Employee 3 found Resident 121 sitting on the floor outside his room and two other residents standing nearby. Resident 21 stated he was hitting me. Residents 121 and 21 were assessed for injury. Resident 121 had a small skin tear and Resident 21 was without injury. It was noted that Resident 121 would be put on a 1-1 supervision.

Nursing Home Administrator and Director of Nursing made surveyors aware on December 8, 2022, that Resident 121 had another resident-to-resident incident on the evening of December 7, 2022. The information available on time of survey ending December 9, 2022, indicated that Resident 83 attempted to take food from Resident 121’s dinner tray and Resident 121 stabbed Resident 83 on her right index finger with his fork. Resident 83 was assessed to have minor skin tears to her right index finger. Employee 4 (NA) stated she was standing behind Resident 121 and attempted to stop Resident 83 from grabbing Resident 121’s food, but was unable to stop the incident.

The facility failed to ensure that Residents 96, 124, 21, and 83 were free from physical abuse perpetrated by Resident 121.

An interview with the DON (director of nursing) and NHA (nursing home administrator) on December 09, at approximately 10:15 AM confirmed the facility substantiated physical abuse of Residents 96, 124, 21, and 83 by Resident 121.

STAFFING

Based on a review of the facility’s abuse policy and employee personnel files and staff interviews, it was determined that the facility failed to implement their established procedures for screening two of five employees for employment (Employee 1, and 2).

Interview with the Director of Human Resources on December 9, 2022, at 10:15 a.m. she confirmed the Pennsylvania State Police background checks were not obtained for Employee’s 1 and 2 until December 7, 2022, which was more than 30 days after hired.

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

You can make a difference, even if your loved one has already passed away.

Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.

Personal Note from NHA-Advocates

NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.

If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.

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