PALESTINE, TX- PALESTINE HEALTHCARE CENTER

PALESTINE, TX- Facility failed to ensure the resident had a right to a dignified existence.

PALESTINE HEALTHCARE CENTER

1816 TILE FACTORY RD
PALESTINE, TX

Based on observation, interview, and record review the facility failed to ensure the resident had a right to a dignified existence, self-determination, and failed to ensure that the resident could exercise his or her rights without interference, coercion, discrimination, or reprisal from the facility for 10 (Resident #34, #49, and 8 anonymous residents) of the 21 residents reviewed for resident rights.

Palestine Healthcare is also on the NHAA Watchlist because they have put residents in IMMEDIATE JEOPARDY, caused ACTUAL HARM to residents, has received the worst ratings and had unsafe staffing levels . Visit the NHAA Watchlist page for Palestine Healthcare to learn more.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

State Findings:

The Department of Health & Human Services conducted an inspection of the facility. The following highlighted decencies listed below were found in a public survey.

Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Based on observation, interview, and record review the facility failed to ensure the resident had a right to a dignified existence, self-determination, and failed to ensure that the resident could exercise his or her rights without interference, coercion, discrimination, or reprisal from the facility for 10 (Resident #34, #49, and 8 anonymous residents) of the 21 residents reviewed for resident rights.

Reasonably accommodate the needs and preferences of each resident.

Based on observation, interview, and record review the facility failed to ensure residents received services in the facility with reasonable accommodation of needs and preferences for 3 ( Resident #23, Resident #32, Resident #49) of 21 residents reviewed for reasonable accommodation of needs/preferences.

The facility failed ensure Resident #23, Resident #32, and Resident #49’s call light was accessible.

This failure could place residents at risk for unmet needs and decreased quality of life.

Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Based on observations, interviews, and record reviews the facility failed to ensure residents had a safe homelike environment for 1 of 1 facility reviewed for environment.

The facility failed to remove food debris off the floor and clear and red splash residue off the wall, headboard, and nightstand of Resident #10.

The facility failed to ensure the residents were provided with a safe, sanitary, comfortable homelike
environment for Resident #10, Resident #20, and room [ROOM NUMBER].

The facility failed to provide residents with clean and non-malodorous common areas.

These failures placed residents at risk of living in an unsafe, unsanitary, and uncomfortable environment.

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Based on observation, interview and record review, the facility failed to ensure the right of the residents to be free from abuse for 3 of 21 residents reviewed for abuse and neglect. (Resident #29, Resident #49, and Resident #1)- Resident #29 was hit multiple times in the face and bit on the thigh by TCNA O during a physical
altercation.

-After suspension of 3 days,TCNA O returned to work at the facility which later resulted in TCNA O verbally abusing Resident #49 on [DATE]. TCNA O continued to work until she quit on [DATE].

-The facility did not provide appropriate intervention to protect all residents, after a resident-to-resident altercation in which Resident #1 repeatedly kicked another vulnerable resident in the head.

-The facility failed to follow the care plan of assessing Resident #1 for a specially designed therapeutic unit upon readmission to the facility.

These failures could place residents at risk abuse, neglect, and serious bodily harm.

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

You can make a difference, even if your loved one has already passed away.

Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.

Personal Note from NHA-Advocates

NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.

If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.

Top Stories

GET IMMEDIATE HELP