CONCORDIA NURSING AND REHABILITATION – NORTHHAVEN
3300 BROADWAY NE, KNOXVILLE, TN 37917
PLEASE NOTE: The following highlighted quoted text is only a portion of the full report/survey submitted by DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES. The full report/survey can be found here.
FACILITY FAILED TO PROTECT EACH RESIDENT FROM ALL TYPES OF ABUSE SUCH AS PHYSICAL, MENTAL, SEXUAL ABUSE, PHYSICAL PUNISHMENT, AND NEGLECT BY ANYBODY.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
Based on review of facility policy, medical record review, review of a facility investigation, observation, and interview, the facility failed to prevent abuse for 1 resident (#1) of 5 residents reviewed for abuse, which resulted in Resident #1 leaving the facility, being given alcohol, and being sexually assaulted.
Review of a facility investigation dated 2/26/18 revealed, on 2/25/18 at approximately 9:00 PM, the facility staff were unable to locate Resident #1 and initiated the protocol for elopement of a resident. Continued review revealed the facility staff searched all rooms in the facility and the outside grounds and notified the Administrator and local police department of the missing resident. At approximately 10:15 PM, Resident #1 was returned to the facility by the alleged perpetrator, smelled of alcohol, and was unable to stand and exit the alleged perpetrator’s vehicle. Further review revealed Licensed Practical Nurse (LPN) #2 and Certified Nurse Assistant (CNA) #4 assisted Resident #1 out of the vehicle, transferred her into a wheelchair, and took her to her room. Continued review revealed Resident #1 reported the alleged perpetrator took her out of the facility, got her drunk, and sexually assaulted her. LPN #2 notified the Nurse Practitioner (NP) and an order was obtained to send the resident to the hospital for evaluation and treatment.
Observation and interview with Resident #1 on 5/1/18 at 2:30 PM, in her room, revealed .I knew him from that room over there where we go smoke .he was drinking and he was talking to me and we was going to get beer .don’t like to talk about it (incident) . the psychiatrist is supposed to help me (coping with emotions from the assault) .I hope he (perpetrator) was put in jail .we went out the side door on the long hall (Northeast side of the building) .he forced himself on me .
Personal Note from NHA–Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.
You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.
We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.
Contact us through our CONTACT FORM located on our website here below or on the sidebar or call our toll free hot line number: 1-800-645-5262.
You can make a difference even if your loved one has already passed away.
THE ADVERTISEMENT IS NEITHER AUTHORIZED NOR ENDORSED BY THE DEPARTMENT OF HEALTH, DEPARTMENT OF MENTAL HEALTH AND SUBSTANCE ABUSE SERVICES, OR ANY OTHER GOVERNMENTAL AGENCY