PHOENIX, AZ – LA ESTANCIA NURSING AND REHABILITATION CENTER

Staff fails to protect residents from sexual and physical abuse.

LA ESTANCIA NURSING AND REHABILITATION CENTER

15810 SOUTH 42ND STREET
PHOENIX, AZ

FACILITY FAILED TO PROTECT EACH RESIDENT FROM ALL TYPES OF ABUSE SUCH AS PHYSICAL, MENTAL, SEXUAL ABUSE, PHYSICAL PUNISHMENT, AND NEGLECT BY ANYBODY.

La Estancia is also on the NHAA Watchlist because they have caused ACTUAL HARM to residents, has received the worst ratings and had unsafe staffing levels . Visit the NHAA Watchlist page for La Estancia to learn more.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

State Findings:

Based on clinical record reviews, facility documentation, staff and resident interviews, and policy review, the facility failed to ensure that one resident (#2) was free from sexual abuse by another resident (#1) and failed to ensure one resident (#3) was free from physical abuse from another resident (#2). The sample size was three residents. The deficient practice could result in the potential for further resident to resident abuse.

An interview was conducted on (MONTH) 3, 2019 at 10:00 a.m. with an LPN (Licensed Practical Nurse/staff #56). Staff #56 stated that although she had worked on (MONTH) 30, 2019 on the night shift, she had been temporarily away from the unit when the incident had occurred at 12:00 a.m. Staff #56 stated that upon return to the unit she assessed resident #2, and observed that resident #2 remained in bed and was very quiet for the remainder of the night which was very unusual for her. Staff #56 stated that the normal night time behavior for resident #2 was to be up and awake all night, spending her time in the dining room or out in the courtyard and that it was highly unusual that she remained in her bed.

An interview was conducted on (MONTH) 5, 2019 at 12:00 p.m. with a case manager (staff #99). She stated that resident #2 had an extensive history of physical and sexual trauma dating back to her childhood that included rape and that resident #2 had told her family member (regarding resident #1), He hurt me and put his mouth on me.

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

You can make a difference, even if your loved one has already passed away.

Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.

Personal Note from NHA-Advocates

NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.

If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.

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