LOUISVILLE, KY – HIGHLANDS NURSING AND REHABILITATION

Resident has over 11 percent weight loss in 3 months; Facility failed to ensure resident was monitored and supplements were provided.

HIGHLANDS NURSING AND REHABILITATION

1705 STEVENS AVENUE
LOUISVILLE, KY

FACILITY FAILED TO PROVIDE ENOUGH FOOD/FLUIDS TO MAINTAIN A RESIDENT’S HEALTH.

Highlands Health is also on the NHAA Watchlist because they have put residents in IMMEDIATE JEOPARDY, caused ACTUAL HARM to residents, has received the worst ratings and had unsafe staffing levels despite large revenues. Visit the NHAA Watchlist page for Highlands Health to learn more.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

State Findings:

Based on interview, record review and policy review it was determined the facility failed to ensure residents with an identified weight loss were monitored for further weight loss and that supplements were provided as recommended for one (1) of thirty-two (32) sampled residents (Resident #107).

Review of the Nutrition/Dietary Note made on 12/05/2019, revealed Resident #107 weighed 103.2 pounds and the resident had a significant weight loss of 11.8 percent in the last three months and 11.3 percent in the last six months. The resident’s diet was a mechanical soft modified diabetic diet with thin liquids. The Dietitian recommended eight ounces of Glucerna two times a day. Review of the Medication Administration Record [REDACTED].

Interview, on 01/11/2020 at 10:38 AM and 1:03 PM, with Licensed Practical Nurse (LPN) #15, revealed Resident #107 was diabetic, small in stature and sat in a wheelchair. However, due to her being agency staff, she could not remember much more about the resident. She stated the facility did not bring it to her attention the resident had a significant weight loss or that the resident was not being weighed as ordered. LPN #15 stated nothing was on the MAR indicated [REDACTED]. LPN #15 stated she also did not review the plan of care, she just depended on the MAR indicated [REDACTED]. She stated if staff did not weigh the resident or provide supplements as ordered they could contribute to a decline.

Interview with the Director of Nursing (DON), on 01/11/2020 at 12:55 PM, revealed she had identified staff were not routinely obtaining weights as ordered. The DON stated she recently assumed her role and had not yet fixed the system issues related to monitoring residents with identified weight loss. She stated the facility tried to pull staff aside at the time they identified non-compliance with physician orders [REDACTED]. The DON stated she had not identified Resident #107’s weight loss, nor did she remember a discussion in the morning meeting about the staff not weighing the resident or providing the supplements as ordered. She stated if the facility did not assess or monitor residents for weight loss, residents could experience a decline.

Interview with the Administrator, on 01/11/2020 at 2:03 PM, revealed he expected staff to follow facility policy and physician orders [REDACTED].

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NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

You can make a difference, even if your loved one has already passed away.

Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.

Personal Note from NHA-Advocates

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If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.

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