State Findings:
Based on observation, interview and record review, the facility failed to ensure resident received treatment and care that are resident centered, in accordance with professional standards of practice for one of 19 residents (Resident #74) reviewed for quality of care, in that;
Resident #74 had a fall with immediate complaints of pain to her shoulder and hip areas and was not provided prompt intervention until 13 hours after the fall.
Resident #74 continued to complain of severe pain the following morning after her fall and was not provided effective pain management.
The facility did not obtain all of Resident #74’s ordered X-rays at once and as a STAT order . A pelvis X-ray was re-ordered 13 hours after they received incomplete results revealing fracture.
Resident #74’s hip and pelvis X-ray results were obtained 29 hours after the fall and complained of severe pain, results revealed a right femoral neck fracture. Resident #74 was transferred to a local hospital a clavicular was identified and she underwent a [MEDICAL CONDITION] surgery.
These failures affected one resident and placed at risk of health decline and diminished quality of life.
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.
If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.
We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.
You can make a difference, even if your loved one has already passed away.
Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.
Personal Note from NHA-Advocates
NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.
If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.
