State Findings:
Based on observation, interview, and record review, the facility failed to provide a safe, clean, comfortable, and homelike environment, including but not limited to receiving treatment and supports for daily living safely, to include maintenance services necessary to maintain a sanitary, orderly, and comfortable interior on 2 of 3 halls (100 and 200), the lounge area, at the nurses’ station, dining room, and in the TV viewing area in that:
-The facility failed to immediately move residents out of rooms that had visible sewage on the floors, inoperable PTAC heating units and mold on the hallway. Residents #1, #5, #7 and #18 were residing on hall 200 in rooms with standing water, strong sewage odors, unflushable toilets full of waste, and non-working lights.
-The facility failed to provide residents on the Memory Care Unit with a secure door that was operable which placed them at risk of elopement.
-The facility failed to provide residents with a sanitary environment free of sewage backflow into resident occupied areas.
-The facility failed to provide residents with working toilets, a secure, non-leaking roof, and a pest free environment.
-The facility failed to provide residents with a sanitary environment. The facility did not put interventions in place to prevent residents from propelling through sewage and having no means to sanitize their hands or wheelchair wheels.
-The facility failed to provide residents with a mold-free environment after visible evidence of a black colored, mold-like substance appeared after unrepaired roof leakage occurred during Hurricane Harvey.
-The facility failed to provide residents with a functioning heating system when the outside temperature ranged from 37 degrees Fahrenheit to 72 degrees Fahrenheit.
-The facility failed to provide residents with a safe living environment by failing to secure the 200 hall wing damaged in 8/2017.
These failures affected 61 residents placing them at risk of re-circulating contaminants throughout the facility which could result in a diminished quality of life, illness, infection, injury, and hospitalization .
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.
If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.
We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.
You can make a difference, even if your loved one has already passed away.
Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.
Personal Note from NHA-Advocates
NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.
If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.
