State Findings:
Based on observation, interview, and record review, it was determined the facility failed to ensure pain management was provided to residents who require such services for one (1) of sixteen (16) sampled residents (Resident #207). Resident #207 was admitted to the facility on [DATE] at approximately 8:00 PM, and physician’s orders [REDACTED]. However, there was no documented evidence the resident received any pain medication until 09/24/19 at 8:44 PM, after orders were received for a one (1) time dose of [MEDICATION NAME] 5-325 mg, two (2) tablets. Staff interviews revealed the resident did request the PRN [MEDICATION NAME] pain medication after admission, and an ice pack was used to treat the resident’s pain due to the medication being unavailable. Resident #207 went over twenty-four (24) hours after admission without the ordered [MEDICATION NAME] pain medication, while experiencing pain in the left arm.
In addition, new physician’s orders [REDACTED].#207. Per the Controlled Drug Record, the resident received the last dose of the medication on 09/29/19 at 9:50 AM. However, the facility failed to ensure the medication was re-ordered and a prescription was obtained timely. There was no documented evidence the resident received the medication from 09/29/19 at 9:50 AM, until 09/30/19 at 5:06 PM, which was approximately thirty-one (31) hours later. Interview with Resident #207, revealed he/she was experiencing a high level of pain during the time periods in which the pain medication was unavailable. (Refer to F-655 and F-755)
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.
If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.
We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.
You can make a difference, even if your loved one has already passed away.
Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.
Personal Note from NHA-Advocates
NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.
If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.