HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER
LOCATED: 7235 HERITAGESPRING DRIVE, WEST CHESTER, OH 45069

HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER was recently cited by the DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES for the following state survey deficiencies:

PLEASE NOTE: The following highlighted quoted text is only a portion of the full report/survey submitted by DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES. The full report/survey can be found here.

Immediately tell the resident, the resident’s doctor and a family member of the
resident of situations (injury/decline/room, etc.) that affect the resident

Based on closed record review, review of a facility self reported incident and investigation documentation and staff interviews, the facility failed to ensure a resident’s family was notified when the resident was identified left on a bed pan for 11 hours, which resulted in a reddened area on the resident’s buttocks in the shape of the bed pan.

Continuing: Review of a facility Self-Reported Incident (SRI) dated 05/08/14 revealed the resident’s family member reported bruises on the resident’s back side. The resident was sent to the hospital on [DATE] and the bruises were discovered there.

Personal Note from NHAA Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.

You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately. We can help you file a state complaint, hire a specialized nursing home attorney or help you find a more suitable location for your loved one.

Contact us through our CONTACT FORM located on our website here or call our toll free hot line number: 1-800-645-5262

You can make a difference even if your loved one has already passed away.