TLC EAST:
- caused ACTUAL HARMi to residents
- has received the worst ratingsi
- had unsafe staffing levelsi despite large revenues
TLC EAST
has been placed on our NHAA Watchlist for the following:
Actual Harm Findingsi
In 9 separate written deficiencies, state nursing home surveyors found that TLC EAST caused ACTUAL HARM to residents (from September 17, 2009 to November 5, 2017).
All Surveys: 2010-09-17 2009-09-17 2017-11-05
Worst Nursing Home Ratingsi
TLC EAST received the worst ratings for the following:
28 months total between June, 2018 and October, 2020
January, 2025
109 months total between January, 2014 and January, 2025
79 months total between January, 2014 and June, 2022
History of Unsafe Staffingi
Understaffing has a very human cost, not only to the dignity of nursing home residents but also to their basic safety and well-being. Click here for signs and symptoms of understaffing.
Understaffing has been determined to cause patient injury and deprive residents of essential care according to numerous scientific studies.
What is unsafe CNA staffing?
Below 2.0 hours of CNA time for each resident per day
"Less than 2.0 nurse aide hours per patient day is likely to result in poor care."
Was TLC EAST staffed at Unsafe levels?:
168 days
out of 182 days In 2023: 68%
187 days
out of 275 days In 2022: 91.8%
335 days
out of 365 days In 2021: 92.3%
337 days
out of 365 days In 2020: 66.5%
183 days
out of 275 days In 2019: 65.2%
238 days
out of 365 days In 2018: 95.9%
350 days
out of 365 days In 2017: 79.2%
289 days
out of 365 days
per resident per day In 2024: 1.66 hours
January 1, 2024 to June 30, 2024
(Below 2.0 hours is unsafe) In 2023: 1.85 hours
April 1, 2023 to December 31, 2023
(Below 2.0 hours is unsafe) In 2022: 1.57 hours
January 1, 2022 to December 31, 2022
(Below 2.0 hours is unsafe) In 2021: 1.62 hours
January 1, 2021 to December 31, 2021
(Below 2.0 hours is unsafe) In 2020: 1.88 hours
April 1, 2020 to December 31, 2020
(Below 2.0 hours is unsafe) In 2019: 1.85 hours
January 1, 2019 to December 31, 2019
(Below 2.0 hours is unsafe) In 2018: 1.70 hours
January 1, 2018 to December 31, 2018
(Below 2.0 hours is unsafe) In 2017: 1.76 hours
January 1, 2017 to December 31, 2017
(Below 2.0 hours is unsafe)
per resident per day In 2024: 2.59 hours
of overall care per resident per day
(January 1, 2024 to June 30, 2024) In 2023: 2.88 hours
of overall care per resident per day
(April 1, 2023 to December 31, 2023) In 2022: 2.74 hours
of overall care per resident per day
(January 1, 2022 to December 31, 2022) In 2021: 2.79 hours
of overall care per resident per day
(January 1, 2021 to December 31, 2021) In 2020: 3.07 hours
of overall care per resident per day
(April 1, 2020 to December 31, 2020) In 2019: 2.95 hours
of overall care per resident per day
(January 1, 2019 to December 31, 2019) In 2018: 2.68 hours
of overall care per resident per day
(January 1, 2018 to December 31, 2018) In 2017: 2.66 hours
of overall care per resident per day
(January 1, 2017 to December 31, 2017)
Source — Payroll Based Journal daily staffing reports filed by this nursing home with CMS.
(For 2018, the most currently avaliable data is used above.)
Why do staffing levels matter to TLC EAST residents?
- 100.0% of residents need assistance with toileting and/or incontinent care
- 100.0% of residents needed assistance transferring from bed and/or wheelchair
- 76.9% of residents had dementia
- 28.2% of residents confined to wheelchair and/or bed
Source -- Most recently published Resident Characteristics data (Form 672) submitted by this nursing home to CMS. (November 21, 2017)
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. Please give us a call or fill complete our form detailing your experience. If you are struggling and upset, CLICK HERE to understand your options.
NHAA Watchlist
Our Watchlist tracks those nursing homes that have been found to harm residents, have unsafe practices, unsafe staffing, and the worst ratings.
