EMERALD CARE:
- caused ACTUAL HARMi to residents
- has been designated a Special Focus Facilityi
- has received the worst ratingsi
- had unsafe staffing levelsi despite large revenues
EMERALD CARE
has been placed on our NHAA Watchlist for the following:
Actual Harm Findingsi
On July 19, 2024, state nursing home surveyors found that EMERALD CARE caused ACTUAL HARM to residents.
All Recent Surveys: 2024-07-19
In 11 separate written deficiencies, state nursing home surveyors found that EMERALD CARE caused ACTUAL HARM to residents (from June 24, 2010 to July 19, 2024).
All Surveys: 2010-06-24 2011-02-08 2012-10-10 2015-12-07 2021-04-15 2023-02-27 2024-07-19
Worst Nursing Home Ratingsi
EMERALD CARE received the worst ratings for the following:
For the last 42 consecutive months - April, 2021 to January, 2025
62 months total between April, 2015 and January, 2025
For the last 38 consecutive months - August, 2021 to January, 2025
41 months total between April, 2019 and January, 2025
51 months total between March, 2015 and November, 2024
History of Inadequate Staffingi
Understaffing has a very human cost, not only to the dignity of nursing home residents but also to their basic safety and well-being. Click here for signs and symptoms of understaffing.
Understaffing has been determined to cause patient injury and deprive residents of essential care according to numerous scientific studies.
What is inadequate CNA staffing?
Below 2.8 hours of CNA time for each resident per day
"Residents need a minimum of 2.80 hours of CNA care per day for safety and basic services.
- Institute of Medicine’s Keeping Patients Safe, 2004, and American Nurses Association’s Position Statement dated November 12, 2014
What is inadequate overall staffing?
Below 4.1 hours of RNs, LPNs, and CNAs time for each resident per day
"Residents need a minimum total of 4.10 hours of care from RNs, LPNs, and CNAs per day for safety and basic services.
- American Nurses Association’s Position Statement dated November 12, 2014
Was EMERALD CARE staffed at Inadequate levels?:
83 days
out of 182 days In 2023: 0.42465753424658
152 days
out of 365 days In 2022: 0.25205479452055
92 days
out of 365 days In 2021: 0.42465753424658
158 days
out of 365 days In 2020: 0.42349726775956
155 days
out of 366 days In 2019: 0.38909090909091
107 days
out of 275 days In 2018: 0.36164383561644
132 days
out of 365 days In 2017: 0.54181818181818
149 days
out of 275 days
per resident per day In 2024: 2.24 hours
January 1, 2024 to June 30, 2024
(Below 2.0 hours is unsafe) In 2023: 2.26 hours
January 1, 2023 to December 31, 2023
(Below 2.0 hours is unsafe) In 2022: 2.44 hours
January 1, 2022 to December 31, 2022
(Below 2.0 hours is unsafe) In 2021: 2.27 hours
January 1, 2021 to December 31, 2021
(Below 2.0 hours is unsafe) In 2020: 2.25 hours
January 1, 2020 to December 31, 2020
(Below 2.0 hours is unsafe) In 2019: 2.32 hours
April 1, 2019 to December 31, 2019
(Below 2.0 hours is unsafe) In 2018: 2.37 hours
January 1, 2018 to December 31, 2018
(Below 2.0 hours is unsafe) In 2017: 2.14 hours
April 1, 2017 to December 31, 2017
(Below 2.0 hours is unsafe)
per resident per day In 2024: 3.45 hours
of overall care per resident per day
(January 1, 2024 to June 30, 2024) In 2023: 3.41 hours
of overall care per resident per day
(January 1, 2023 to December 31, 2023) In 2022: 3.42 hours
of overall care per resident per day
(January 1, 2022 to December 31, 2022) In 2021: 3.34 hours
of overall care per resident per day
(January 1, 2021 to December 31, 2021) In 2020: 3.68 hours
of overall care per resident per day
(January 1, 2020 to December 31, 2020) In 2019: 3.71 hours
of overall care per resident per day
(April 1, 2019 to December 31, 2019) In 2018: 3.79 hours
of overall care per resident per day
(January 1, 2018 to December 31, 2018) In 2017: 3.58 hours
of overall care per resident per day
(April 1, 2017 to December 31, 2017)
Source — Payroll Based Journal daily staffing reports filed by this nursing home with CMS.
(For 2018, the most currently avaliable data is used above.)
Why do staffing levels matter to EMERALD CARE residents?
- 100.0% of residents need assistance with toileting and/or incontinent care
- 100.0% of residents needed assistance transferring from bed and/or wheelchair
- 100.0% of residents confined to wheelchair and/or bed
- 16.1% of residents had dementia
Source -- Most recently published Resident Characteristics data (Form 672) submitted by this nursing home to CMS. (March 7, 2017)
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. Please give us a call or fill complete our form detailing your experience. If you are struggling and upset, CLICK HERE to understand your options.
NHAA Watchlist
Our Watchlist tracks those nursing homes that have been found to harm residents, have unsafe practices, unsafe staffing, and the worst ratings.
