GOODYEAR, AZ- PALM VALLEY POST ACUTE

GOODYEAR, AZ- State survey said "Based upon the evidence, the facility failed to ensure these residents were free from abuse."

Palm Valley Post Acute

13575 West McDowell Road
Goodyear, Arizona

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

State Findings:

The Department of Health & Human Services conducted an inspection of the facility. The following  highlighted decencies listed below were found in a public survey.

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Based on clinical record review, interviews, and facility documentation and policy, the facility failed to ensure that nine out of 18 residents were free from abuse. The deficient practice resulted in physical and/or emotional injury to the residents.

Respond appropriately to all alleged violations.

During the investigation conducted on 12/18/2023 through 12/22/2023, revealed documentation that the suspicion of abuse was not reported immediately to the administrator and to other officials according to state law. The policy states the term, immediately, as meaning within two hours of an allegation of abuse involving or resulting in seriously bodily injury or within 24 hours of an allegation that does not involve abuse resulting in serious bodily injury.

Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Based on clinical record review, interviews, and facility documentation and policy, the facility failed to ensure that one resident ‘ s rights were protected by failing to report an accident and injury.

SBAR evaluation dated [DATE], reveals that resident had a fall that sustained a hematoma to his head. A progress note dated [DATE] at 4:59 PM, a Night Shift CNA was interviewed and he reports that the resident fell at around 5:45 AM on the morning of [DATE], just prior to the morning shift. The resident was up in his wheelchair and was found on floor next to the wheelchair near patio door. During the investigation, on [DATE] at 10:02 AM in the morning, an outgoing call was placed to staff number 189. This investigator was unable to leave a message in her voicemail as there is no outgoing message.

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

You can make a difference, even if your loved one has already passed away.

Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.

Personal Note from NHA-Advocates

NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.

If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.

Top Stories

GET IMMEDIATE HELP