BOERNE, TX- RIVERVIEW NURSING AND REHABILITATION

BOERNE, TX- Resident sent to ER with subdural hematoma, nasal fracture and rib fracture after fall and "neurological checks were not done for a period of 22 hours by nursing staff".

RIVERVIEW NURSING & REHABILITATION

1102 RIVER RD
BOERNE, TX

Based on interview, and record review, the facility failed to consult with the physician when the resident
experienced a change in condition for 1 of 1 resident (Resident #1) reviewed for a change of condition, in that:. The facility failed to notify the physician when Resident #1 had bleeding to the bridge of the nose on 12/17/23 at 2:00 AM. LVN A was aware that Resident #1 had a fall with injury on 12/12/23 and neuro checks were done for 72 hours. The facility staff did not document an assessment, vital signs and communications with the physician for a period of 22 hours when the resident had a change of condition. Resident #1 was taken to the ER on [DATE] at 12:46 AM and diagnosed with a subdural hematoma, nasal fracture, and rib fractures.

Riverview Nursing is also on the NHAA Watchlist because they have put residents in IMMEDIATE JEOPARDY, caused ACTUAL HARM to residents, has received the worst ratings and had unsafe staffing levels despite large revenues. Visit the NHAA Watchlist page for Riverview Nursing to learn more.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

State Findings:

The Department of Health & Human Services conducted an inspection of the facility. The following  highlighted decencies listed below were found in a public survey.

Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Based on interview, and record review, the facility failed to consult with the physician when the resident experienced a change in condition for 1 of 1 resident (Resident #1) reviewed for a change of condition, in that:.
The facility failed to notify the physician when Resident #1 had bleeding to the bridge of the nose on 12/17/23 at 2:00 AM. LVN A was aware that Resident #1 had a fall with injury on 12/12/23 and neuro checks were done for 72 hours. The facility staff did not document an assessment, vital signs and communications with the physician for a period of 22 hours when the resident had a change of condition. Resident #1 was taken to the ER on [DATE] at 12:46 AM and diagnosed with a subdural hematoma, nasal fracture, and rib fractures.

An Immediate Jeopardy was identified on 01/12/24 at 12:05 PM. While the Immediate Jeopardy was removed on 01/13/24 at 5:10 PM, the facility remained out of compliance at a scope of isolated and a severity level of actual harm that is not Immediate Threat due to the facility’s need to monitor and evaluate the effectiveness of the plan of removal and corrective actions.

This failure could affect residents by placing them at risk for serious injury, harm, impairment, or death.

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Based on interview and record review, the facility failed to ensure that, based on the comprehensive assessment of a resident, the resident received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident’s choices for 1 of 1 resident (Resident #1) reviewed for nursing services

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

You can make a difference, even if your loved one has already passed away.

Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.

Personal Note from NHA-Advocates

NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.

If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.

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