GREENSBURG, PA- TWIN LAKES REHABILITATION AND HEALTHCARE CENTER

GREENSBURG, PA- Director of Nursing confirms "wound care orders should reflect the current physician's orders and they did not".

TWIN LAKES REHABILITATION AND HEALTHCARE CENTER

227 SAND HILL ROAD
GREENSBURG, PA

Based on clinical record reviews and staff interviews, it was determined that the facility failed to follow
recommendations from a wound consultation and failed to administer treatments per physician’s orders for
one of 66 residents reviewed (Resident 74).

Twin Lakes is also on the NHAA Watchlist because they have put residents in IMMEDIATE JEOPARDY, caused ACTUAL HARM to residents, has received the worst ratings and had unsafe staffing levels despite large revenues. Visit the NHAA Watchlist page for Twin Lakes to learn more.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

State Findings:

The Department of Health & Human Services conducted an inspection of the facility. The following  highlighted decencies listed below were found in a public survey.

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Based on review of the Resident Assessment Instrument User’s Manual and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that comprehensive admission and annual Minimum Data Set assessments were completed in the required timeframe for four of 66 residents reviewed (Residents 26, 60, 93, 96).

Assure that each resident’s assessment is updated at least once every 3 months.

Based on review of the Resident Assessment Instrument Manual and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that quarterly Minimum Data Set assessments were completed within the required time frame for two of 66 residents reviewed (Residents 23, 60).

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that medications were provided as ordered by the physician for three of 66 residents reviewed (Resident 7, 64, 97) and failed to ensure that physician orders were followed for one of 66 residents reviewed (Resident 90).

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Based on clinical record reviews and staff interviews, it was determined that the facility failed to follow recommendations from a wound consultation and failed to administer treatments per physician’s orders for one of 66 residents reviewed (Resident 74).

Provide enough food/fluids to maintain a resident’s health.

Based on review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that residents maintained acceptable parameters of nutritional status by failing to ensure timely notification of the physician for one of 66 residents reviewed (Resident 65).

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Based on review of clinical record reviews and facility policies, as well as observations and staff interviews, it was determined that the facility failed to ensure that residents who were receiving tube feedings received appropriate treatment and services to prevent complications for one of 66 residents reviewed (Resident 51).

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to maintain accountability for controlled medications (drugs with the potential to be abused) for one of 66 residents reviewed (Resident 64).

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Based on review of policies, as well as observations and staff interviews, it was determined that the facility failed to ensure that dietary staff wore hair coverings that completely covered their facial hair during food handling and failed to store and prepare food in accordance with professional standards for food service safety by not dating opened food items and not storing food under sanitary conditions.

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Based on review of the facility’s plans of correction for previous surveys, and the results of the current survey, it was determined that the facility’s Quality Assurance Performance Improvement (QAPI) committee failed to correct quality deficiencies and ensure that plans to improve the delivery of care and services effectively addressed recurring deficiencies.

Provide and implement an infection prevention and control program.

Based on review of policies and clinical records, as well as observations and staff interviews, it was
determined that the facility failed to ensure that proper infection control practices were followed while providing medications for one of 66 residents reviewed (Resident 79), failed to ensure that proper infection control practices were followed for urinary catheter care for one of 66 residents reviewed (Resident 109), and failed to report COVID positive residents and staff to the Department of Health.

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

You can make a difference, even if your loved one has already passed away.

Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.

Personal Note from NHA-Advocates

NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.

If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.

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