ALBUQUERQUE, NM- UPTOWN REHABILITATION CENTER

The Department of Health & Human Services conducted an inspection of the facility. The following highlighted decencies listed below were found in a public survey. 

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Based on record review and interview, the facility failed to submit a Follow Up Report within five (5) working days from the date of the incident to the State Survey Agency for 1 (R #2) of 1 (R #2) resident reviewed for incidents. This deficient practice could likely result in preventing staff from determining the cause of the incident, identifying staff training opportunities, and implementing changes as needed.

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Based on record review and interview, the facility failed to ensure that 2 (R #3 and 4) of 8 (R # 1, 2, 3, 4, 5, 6, 7, 8) residents reviewed for provider care and treatment met the resident’s needs by scheduling and transporting residents to provider appointments when required and requested.

If the facility fails to provide the highest level of care to its residents, then residents’ physical, mental, and psychosocial well-being may decline.

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Based on record review and interview, the facility failed to ensure resident’s medical records were accurate for 1 (R #2) of 1 (R #2) resident reviewed for accuracy. This deficient practice could likely result in residents not receiving the appropriate care and services needed.