PRESTONSBURG, KY- PRESTONBURG HEALTH CARE CENTER

PRESTONSBURG, KY- State finds hospice care plan issues

Prestonsburg Health Care Center

147 North Highland Avenue
Prestonsburg, Kentucky

Based on observation, interview, and record review, it was determined the facility failed to collaborate with the Hospice provider to ensure the development, implementation, and revision of the coordinated plan of care for one (1) of six (6) sampled residents (Resident #38).

The facility failed to ensure Resident #38 had Physician’s Orders to receive the Hospice services being provided for the resident. In addition, the facility failed to ensure Resident #38 had a Hospice Care Plan.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

State Findings:

Review of the facility’s, Hospice Services Agreement dated 12/31/2019, with the Hospice provider, revealed the facility and Hospice provider will jointly develop and agree upon a coordinated, interdisciplinary Plan of Care. Further review revealed the facility and Hospice provider were to periodically conduct joint reviews of each Plan of Care and modify the Plan of Care, if necessary for the involved Hospice residents. 

Review of the Admission Minimum Data Set (MDS) assessment dated [DATE], revealed the facility assessed Resident #38 to have a Brief Interview for Mental Status (BIMS) score of three (3) out of fifteen (15), indicating severe cognitive impairment. Continued review of the MDS revealed the facility assessed Resident #38 to require extensive assistance with all Activities of Daily Living (ADLs). Further review of the MDS revealed not documented evidence the facility identified Resident #38 had received Hospice care prior to his/her admission or while a resident residing in the facility.

Review of the facility’s Care Plan, dated 08/16/2022 for Resident #38, revealed no documented evidence Hospice care plan had been developed for the resident.

Review of the Physician Note dated 07/28/2022, revealed Resident #38 had been on Hospice at home prior to admission to the facility for long-term care.

Review of the Form CMS-802 Matrix for Providers, received on 08/23/2022, present in the Resident #38’s record revealed it identified the resident as being on Hospice care.

Interview on 08/25/2022 at 2:22 PM, with the MDS Coordinator revealed she was not aware of Resident #38 receiving Hospice services and could not identify why the resident required Hospice services. The MDS Coordinator stated Hospice was a new service that the facility was providing. She revealed Hospice was not provided by the facility; the service was provided by the contracted Hospice company, so there would be no Physician’s Order or care plan completed by the facility. Further interview revealed the MDS Coordinator stated the Hospice service was not placed on the MDS assessment either.

Interview on 08/25/2022 at 3:03 PM, with the Medical Records Clerk revealed there was no written documentation exchanged between the Hospice provider and the facility.

Interview on 08/25/2022 at 3:21 PM, with the Hospice Executive Director (ED) revealed the facility and the Hospice company, had a contract for an extended length of time; however, they only recently began providing Hospice services to the facility’s residents. The Hospice ED further stated the Hospice company should have been providing the Hospice Order and Hospice care plan for the resident and be involved in the care planning process.

Interview on 08/25/2022 at 2:51 PM, with the Administrator revealed the facility just started taking Hospice residents within the last two (2) months and the process was new to everyone. The Administrator stated verbal communication was to occur to inform staff of the resident being on Hospice. She revealed she was unaware of any documents or care plans provided between the facility and the Hospice company. The Administrator further stated there should be a Physician’s Order for Hospice and the MDS assessment should identify the Hospice services for the resident.

An additional interview on 08/26/2022 at 11:49 AM, with the Administrator revealed her expectation was for Hospice services to be coordinated with the Hospice provider and facility staff. Further interview revealed the expectations were for an Physician’s Order to be obtained, Hospice should be identified on the resident’s MDS Assessment, and a Hospice care plan should be in place as required.

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...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

You can make a difference, even if your loved one has already passed away.

Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.

Personal Note from NHA-Advocates

NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.

If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.

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