LONGVIEW, TX – HIGHLAND PINES NURSING HOME

Resident showing stroke-like symptoms such as slurred speech and left side weakness waits 21 hours to be sent to hospital.

HIGHLAND PINES NURSING HOME

1100 N 4TH ST
LONGVIEW, TX

FACILITY FAILED TO PROVIDE APPROPRIATE TREATMENT AND CARE ACCORDING TO ORDERS, RESIDENT’S PREFERENCES AND GOALS.

HIGHLAND PINES is also on the NHAA Watchlist because they have caused ACTUAL HARM to residents, has received the worst ratings and had unsafe staffing levels despite large revenues. Visit the NHAA Watchlist page for HIGHLAND PINES to learn more.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

State Findings:

Based on interview and record review, the facility failed to ensure treatment and care was provided based on the comprehensive assessment and in accordance with standards of practice for 1 of 8 residents reviewed for assessments. (Resident #1) The facility did not immediately send Resident #1 to the hospital for emergency care when he experienced stroke like symptoms that consisted of slurred speech, left sided weakness, dizziness, and a decreased ability to transfer. Resident #1 was not sent to the hospital for approximately 21 hours where he was diagnosed with [REDACTED].

During an interview on 8/28/19 at 4:32 p.m., the administrator said on 8/12/19, Resident #1 came back inside after a smoke break and looked different than usual. The administrator said the nurse assessed the resident, and reported what she saw to the nurse practitioner, who said continue to monitor the resident. The administrator said he was not aware the resident was experiencing leftsided weakness, slurred speech, or an inability to grasp with his left hand. The administrator said he spoke to the nurse practitioner a couple days after the resident was sent out to the hospital, and the nurse practitioner reported to him the resident had a history of [REDACTED]. The administrator said it was the nurse practitioner’s responsibility to send the resident to the hospital. He said Resident #1’s decreased ability to transfer should have been reported to the nurse practitioner so she had a full understanding of each of Resident #1’s changes in condition.

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

You can make a difference, even if your loved one has already passed away.

Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.

Personal Note from NHA-Advocates

NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.

If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.

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