Resident said she heard a pop, felt pain and stated, "Oh my God, you broke my arm."

SUNBURY, PA Physical Therapist fractures resident’s arm during therapy session.

Resident said she heard a pop, felt pain and stated, "Oh my God, you broke my arm."

In The News:

MANORCARE HEALTH SERVICES-SUNBURY
901 COURT STREET, SUNBURY, PA 17801
PLEASE NOTE: The following highlighted quoted text is only a portion of the full report/survey submitted by DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES. The full report/survey can be found here.
FACILITY FAILED TO 1) HIRE ONLY PEOPLE WITH NO LEGAL HISTORY OF ABUSING, NEGLECTING OR MISTREATING RESIDENTS; OR 2) REPORT AND INVESTIGATE ANY ACTS OR REPORTS OF ABUSE, NEGLECT OR MISTREATMENT OF RESIDENTS.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
Based on review of select facility policies and procedures, closed clinical record review, and staff and resident interview, it was determined that the facility failed to thoroughly investigate a resident’s serious bodily injury to rule out potential abuse for one of six residents reviewed (Resident CR1).
Telephone interview with Resident CR1 on (MONTH) 19, (YEAR), at 8:45 AM revealed that during therapy exercises on (MONTH) 9, (YEAR), Resident CR1 was unable to complete a transfer from sitting in her wheelchair to standing between the parallel bars. Resident CR1 stated that she lowered herself to her wheelchair; however, she was in a bent position with her right arm holding onto the parallel bar. Resident CR1 was unable to utilize her left arm due to a previous fracture. Resident CR1 stated that she asked therapy staff to help her to a normal sitting position; however, was told, You can get up, go ahead and do it. Resident CR1 stated that she reiterated to the staff that she had no strength to perform the activity, but the staff, just left me hang. Resident CR1 stated that after some time of her repeating that she could not sit upright unassisted, a female therapy staff member (named by first name only) pulled her right arm from the parallel bar at which time she heard a pop, felt pain, and stated, Oh my God, you broke my arm.
Personal Note from NHA–Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.
You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.
We have helped many already and we can help you and your loved one as wellby filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.
Contact us through our CONTACT FORM located on our website here below or on the sidebar or call our toll free hot line number: 1-800-645-5262.
You can make a difference even if your loved one has already passed away.

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

You can make a difference, even if your loved one has already passed away.

Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.

Personal Note from NHA-Advocates

NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.

If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.

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