Hospice nurse stated, “Resident #2 and an unidentified resident are both one fall away from dying.”
In The News:
SENIOR CARE OF WINDCREST
LOCATED: 8800 FOURWINDS DR, SAN ANTONIO, TX 78239
SENIOR CARE OF WINDCREST was cited by the DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES for the following deficiencies:
PLEASE NOTE: The following highlighted quoted text is only a portion of the full report/survey submitted by DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES. The full report/survey can be found here.
Facility failed to protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
Based on observations, interviews, and record reviews, the facility failed to ensure that 3 of 8 residents (Resident #s, 2, 3, and 5) whose care was reviewed had the right to be free from neglect related to falls in that:
- The facility failed to implement individualized interventions for Resident #2 to prevent further falls. Resident #2 sustained 18 falls within a month and a half, 4 of which involved hitting her head. Fall risk evaluations were not completed after each fall as per facility policy. Resident #2 was sent to out to the hospital for a hematoma to her forehead with swelling on 2/22/18 and passed away at the facility on 2/26/18.
- The facility failed to implement individualized interventions for Resident #5 to prevent further falls. She sustained 4 falls within a month and a half, one resulting in the need for staples to her head. Fall risk evaluations were not completed after each fall as per facility policy.
- The facility failed to implement individualized interventions for Resident #3 to prevent further falls. Resident #3 sustained 6 falls within 2 months. Fall risk evaluations were not completed after each fall as per facility policy.
These failures resulted in an Immediate Jeopardy (IJ) situation identified on 2/23/18. While the IJ was removed on 2/26/18, the facility remained out of compliance at a severity level of actual harm with a scope identified as pattern until all staff were in-serviced.
This deficient practice could affect 14 residents with recent falls by placing them at risk for recurrent falls with/without injury.
Personal Note from NHA–Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.
You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.
We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.
Contact us through our CONTACT FORM located on our website here below or on the sidebar or call our toll free hot line number: 1-800-645-5262.
You can make a difference even if your loved one has already passed away.
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.
If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.
We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.
You can make a difference, even if your loved one has already passed away.
Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.
Personal Note from NHA-Advocates
NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.
If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.