NORMANDY TERRACE NURSING & REHABILITATION CENTER – SAN ANTONIO, TX
In The News:
On June 9, 2017, NORMANDY TERRACE NURSING & REHABILITATION CENTER was cited for IMMEDIATE JEOPARDY causing HARM by failing to prevent maggots from forming on a resident’s peg tube stoma and vaginal region.
To read the entire Statement of Deficiencies for this citation:
On May 13, 2017, NORMANDY TERRACE NURSING & REHABILITATION CENTER was cited for IMMEDIATE JEOPARDY causing HARM by failing to ensure residents were free from neglect and receive assistive devices to prevent accidents, resulting in a resident sustaining an avoidable fall, resulting in bruising, a 1 to 1.5 inch laceration across the bridge of her nose, and a nose fracture with bruising around the eyes.
To read the entire Statement of Deficiencies for this citation:
On June 10, 2016, NORMANDY TERRACE NURSING & REHABILITATION CENTER received a 25-day denial of payment from Medicare for violations of federal law.
Every month from November 2017 to January 2018, NORMANDY TERRACE NURSING & REHABILITATION CENTER received a HEALTH INSPECTION rating of 1-star out of 5 from CMS (Centers for Medicare and Medicaid Services), the lowest rating possible for a nursing home.
Every month from October 2015 to December 2017, NORMANDY TERRACE NURSING & REHABILITATION CENTER received an OVERALL STAFFING rating of 1-star out of 5 from CMS (Centers for Medicare and Medicaid Services), the lowest rating possible for a nursing home.
Every month from August 2016 to December 2017, NORMANDY TERRACE NURSING & REHABILITATION CENTER received an RN STAFFING rating of 1-star out of 5 from CMS (Centers for Medicare and Medicaid Services), the lowest rating possible for a nursing home.
Under-staffing has been determined to cause patient injury and dignity violations according to numerous scientific studies. (Click here to read some of these studies).
These low staffing levels significantly reduced NORMANDY TERRACE NURSING & REHABILITATION CENTER’s labor costs. According to its most recently published Medicare Cost Report, NORMANDY TERRACE NURSING & REHABILITATION CENTER generated annual gross revenues of $12,046,189.
Personal Note from NHA–Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.
If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.
We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.
You can make a difference, even if your loved one has already passed away.
Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.
Personal Note from NHA-Advocates
NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.
If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.
