On November 11, 2016, HIGHLANDS HEALTH AND REHABILITATION CENTER received an $85,943 fine from regulators for violations of federal law.  On June 18, 2015, HIGHLANDS HEALTH AND REHABILITATION CENTER received an $77,000 fine from regulators for violations of federal law. For more information, click https://www.medicare.gov/nursinghomecompare/profile.html#profTab=5&ID=185039

Every month from September 2015 to January 2018, HIGHLANDS HEALTH AND REHABILITATION CENTER received an OVERALL rating of 1-star out of 5 from CMS (Centers for Medicare and Medicaid Services), the lowest rating possible for a nursing home.

Every month from September 2015 to January 2018,  HIGHLANDS HEALTH AND REHABILITATION CENTER received a HEALTH INSPECTION rating of 1-star out of 5 from CMS (Centers for Medicare and Medicaid Services), the lowest rating possible for a nursing home.

Every month from September 2015 to November 2017, HIGHLANDS HEALTH AND REHABILITATION CENTER received an OVERALL STAFFING rating of 1-star out of 5 from CMS (Centers for Medicare and Medicaid Services), the lowest rating possible for a nursing home.

Every month from September 2016 to November 2017, HIGHLANDS HEALTH AND REHABILITATION CENTER received an RN STAFFING rating of 1-star out of 5 from CMS (Centers for Medicare and Medicaid Services), the lowest rating possible for a nursing home.

Under-staffing has been determined to cause patient injury and dignity violations according to numerous scientific studies.  (Click here to read some of these studies).

The Institute of Medicine and the American Nurses Association have concluded that each nursing home resident needs a minimum of 2.80 hours of CNA care per day for safety and basic services.  But HIGHLANDS HEALTH AND REHABILITATION CENTER averaged only 1.80 hours of CNA care per resident per day from January 1, 2017 to September 30, 2017, based on its daily payroll staffing records, as reported by CMS.

These low staffing levels significantly reduced HIGHLANDS HEALTH AND REHABILITATION CENTER’s labor costs.  According to its most recently published Medicare Cost Report, HIGHLANDS HEALTH AND REHABILITATION CENTER generated annual gross revenues of $13,795,580.

Personal Note from NHA–Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.