Northern Oaks Living & Rehabilitation Center

Northern Oaks Living & Rehabilitation Center - ABILENE, TX

2722 OLD ANSON RD, ABILENE, TX 79603

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NORTHERN OAKS:

NORTHERN OAKS

has been placed on our NHAA Watchlist for the following:

Actual Harm Findingsi

In 3 separate written deficiencies, state nursing home surveyors found that NORTHERN OAKS caused ACTUAL HARM to residents (from July 21, 2016 to September 6, 2017).

All Surveys:   2016-07-21   2017-09-06

Worst Nursing Home Ratingsi

NORTHERN OAKS received the worst ratings for the following:

1-star out of 5
July, 2023

1-star out of 5
31 months total between February, 2015 and July, 2023

Source - These ratings are published monthly by CMS (Centers for Medicare and Medicaid Services)

History of Unsafe Staffingi

Understaffing has a very human cost, not only to the dignity of nursing home residents but also to their basic safety and well-being. Click here for signs and symptoms of understaffing.

Understaffing has been determined to cause patient injury and deprive residents of essential care according to numerous scientific studies.

What is unsafe CNA staffing?

Below 2.0 hours of CNA time for each resident per day

"Less than 2.0 nurse aide hours per patient day is likely to result in poor care."

- CMS Report to Congress

Was NORTHERN OAKS staffed at Unsafe levels?:

Days staffed below 2.0 hours of CNA time for each resident per day In 2020: 94.5%
260 days
out of 275 days
In 2019: 98.6%
360 days
out of 365 days
In 2018: 94.5%
345 days
out of 365 days
In 2017: 89%
325 days
out of 365 days
Average CNA care
per resident per day
In 2020: 1.67 hours
April 1, 2020 to December 31, 2020
(Below 2.0 hours is unsafe)
In 2019: 1.37 hours
January 1, 2019 to December 31, 2019
(Below 2.0 hours is unsafe)
In 2018: 1.61 hours
January 1, 2018 to December 31, 2018
(Below 2.0 hours is unsafe)
In 2017: 1.70 hours
January 1, 2017 to December 31, 2017
(Below 2.0 hours is unsafe)
Average overall care
per resident per day
In 2020: 3.02 hours
of overall care per resident per day
(April 1, 2020 to December 31, 2020)
In 2019: 2.71 hours
of overall care per resident per day
(January 1, 2019 to December 31, 2019)
In 2018: 3.03 hours
of overall care per resident per day
(January 1, 2018 to December 31, 2018)
In 2017: 3.16 hours
of overall care per resident per day
(January 1, 2017 to December 31, 2017)

Source — Payroll Based Journal daily staffing reports filed by this nursing home with CMS.
(For 2018, the most currently avaliable data is used above.)

Why do staffing levels matter to NORTHERN OAKS residents?

  • 100.0% of residents needed assistance transferring from bed and/or wheelchair
  • 93.7% of residents need assistance with toileting and/or incontinent care
  • 77.8% of residents confined to wheelchair and/or bed
  • 50.8% of residents had dementia

Source -- Most recently published Resident Characteristics data (Form 672) submitted by this nursing home to CMS. (March 24, 2017)

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. Please give us a call or fill complete our form detailing your experience. If you are struggling and upset, CLICK HERE to understand your options.

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