HIGHLANDS HEALTH:
- caused ACTUAL HARMi to residents
- has received the worst ratingsi
- had unsafe staffing levelsi
HIGHLANDS HEALTH
has been placed on our NHAA Watchlist for the following:
Actual Harm Findingsi
In 8 separate written deficiencies, state nursing home surveyors found that HIGHLANDS HEALTH caused ACTUAL HARM to residents (from December 4, 2016 to February 18, 2022).
All Surveys: 2016-12-04 2017-11-15 2020-12-23 2022-02-18
Worst Nursing Home Ratingsi
HIGHLANDS HEALTH received the worst ratings for the following:
For the last 26 consecutive months - April, 2021 to July, 2023
75 months total between May, 2014 and July, 2023
85 months total between November, 2014 and July, 2022
For the last 20 consecutive months - October, 2021 to July, 2023
85 months total between January, 2014 and July, 2023
48 months total between January, 2014 and June, 2022
History of Unsafe Staffingi
Understaffing has a very human cost, not only to the dignity of nursing home residents but also to their basic safety and well-being. Click here for signs and symptoms of understaffing.
Understaffing has been determined to cause patient injury and deprive residents of essential care according to numerous scientific studies.
What is unsafe CNA staffing?
Below 2.0 hours of CNA time for each resident per day
"Less than 2.0 nurse aide hours per patient day is likely to result in poor care."
Was HIGHLANDS HEALTH staffed at Unsafe levels?:
316 days
out of 365 days In 2021: 96.4%
352 days
out of 365 days In 2020: 94.3%
345 days
out of 366 days In 2019: 96.7%
89 days
out of 92 days In 2018: 76.4%
210 days
out of 275 days In 2017: 73.2%
134 days
out of 183 days
per resident per day In 2022: 1.30 hours
January 1, 2022 to December 31, 2022
(Below 2.0 hours is unsafe) In 2021: 1.36 hours
January 1, 2021 to December 31, 2021
(Below 2.0 hours is unsafe) In 2020: 1.47 hours
January 1, 2020 to December 31, 2020
(Below 2.0 hours is unsafe) In 2019: 1.68 hours
October 1, 2019 to December 31, 2019
(Below 2.0 hours is unsafe) In 2018: 1.80 hours
April 1, 2018 to December 31, 2018
(Below 2.0 hours is unsafe) In 2017: 1.83 hours
April 1, 2017 to September 30, 2017
(Below 2.0 hours is unsafe)
per resident per day In 2022: 2.17 hours
of overall care per resident per day
(January 1, 2022 to December 31, 2022) In 2021: 2.59 hours
of overall care per resident per day
(January 1, 2021 to December 31, 2021) In 2020: 2.87 hours
of overall care per resident per day
(January 1, 2020 to December 31, 2020) In 2019: 2.89 hours
of overall care per resident per day
(October 1, 2019 to December 31, 2019) In 2018: 3.12 hours
of overall care per resident per day
(April 1, 2018 to December 31, 2018) In 2017: 3.35 hours
of overall care per resident per day
(April 1, 2017 to September 30, 2017)
Source — Payroll Based Journal daily staffing reports filed by this nursing home with CMS.
(For 2018, the most currently avaliable data is used above.)
Why do staffing levels matter to HIGHLANDS HEALTH residents?
- 96.6% of residents need assistance with toileting and/or incontinent care
- 95.9% of residents needed assistance transferring from bed and/or wheelchair
- 88.4% of residents confined to wheelchair and/or bed
- 43.8% of residents had dementia
Source -- Most recently published Resident Characteristics data (Form 672) submitted by this nursing home to CMS. (January 25, 2018)
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. Please give us a call or fill complete our form detailing your experience. If you are struggling and upset, CLICK HERE to understand your options.
NHAA Watchlist
Our Watchlist tracks those nursing homes that have been found to harm residents, have unsafe practices, unsafe staffing, and the worst ratings.
