RICHLAND HILLS:
- caused ACTUAL HARMi to residents
- has received the worst ratingsi
- had unsafe staffing levelsi despite large revenues
RICHLAND HILLS
has been placed on our NHAA Watchlist for the following:
Actual Harm Findingsi
In 3 separate written deficiencies, state nursing home surveyors found that RICHLAND HILLS caused ACTUAL HARM to residents (from May 27, 2011 to May 27, 2011).
All Surveys: 2011-05-27
Worst Nursing Home Ratingsi
RICHLAND HILLS received the worst ratings for the following:
History of Unsafe Staffingi
Understaffing has a very human cost, not only to the dignity of nursing home residents but also to their basic safety and well-being. Click here for signs and symptoms of understaffing.
Understaffing has been determined to cause patient injury and deprive residents of essential care according to numerous scientific studies.
What is unsafe CNA staffing?
Below 2.0 hours of CNA time for each resident per day
"Less than 2.0 nurse aide hours per patient day is likely to result in poor care."
Was RICHLAND HILLS staffed at Unsafe levels?:
275 days
out of 275 days In 2019: 99.7%
364 days
out of 365 days In 2018: 92.6%
338 days
out of 365 days In 2017: 77.2%
142 days
out of 184 days
per resident per day In 2020: 1.14 hours
April 1, 2020 to December 31, 2020
(Below 2.0 hours is unsafe) In 2019: 1.28 hours
January 1, 2019 to December 31, 2019
(Below 2.0 hours is unsafe) In 2018: 1.54 hours
January 1, 2018 to December 31, 2018
(Below 2.0 hours is unsafe) In 2017: 1.81 hours
July 1, 2017 to December 31, 2017
(Below 2.0 hours is unsafe)
per resident per day In 2020: 3.07 hours
of overall care per resident per day
(April 1, 2020 to December 31, 2020) In 2019: 2.93 hours
of overall care per resident per day
(January 1, 2019 to December 31, 2019) In 2018: 3.10 hours
of overall care per resident per day
(January 1, 2018 to December 31, 2018) In 2017: 3.20 hours
of overall care per resident per day
(July 1, 2017 to December 31, 2017)
Source — Payroll Based Journal daily staffing reports filed by this nursing home with CMS.
(For 2018, the most currently avaliable data is used above.)
Why do staffing levels matter to RICHLAND HILLS residents?
- 100.0% of residents need assistance with toileting and/or incontinent care
- 93.3% of residents needed assistance transferring from bed and/or wheelchair
- 73.3% of residents had dementia
- 64.4% of residents confined to wheelchair and/or bed
Source -- Most recently published Resident Characteristics data (Form 672) submitted by this nursing home to CMS. (September 15, 2017)
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. Please give us a call or fill complete our form detailing your experience. If you are struggling and upset, CLICK HERE to understand your options.