Every month from January 2014 to January 2018 (except June 2017 when no data was provided), WILLOW PARK HEALTH CARE CENTER received an RN STAFFING rating of 1-star out of 5 from CMS (Centers for Medicare and Medicaid Services), the lowest rating possible for a nursing home. In fact, the current staffing reported by CMS shows that it had 20 minutes of RN time per resident per day, less than half of the national average of 50 minutes.
Under-staffing has been determined to cause patient injury and dignity violations according to numerous scientific studies. (Click here to read some of these studies).
The Institute of Medicine and the American Nurses Association have concluded that each nursing home resident needs a minimum of 2.8 hours of CNA care per day for safety and basic services. But WILLOW PARK HEALTH CARE CENTER averaged only 2.14 hours of CNA care per resident per day from April 1, 2017 to September 30, 2017, based on its daily payroll staffing records, as reported by CMS. And, perhaps of greater significance, the facility reported an average of only 0.13 hours of RN time per resident day during that same time frame (alarmingly less than the national average of 50 minutes).
These low staffing levels significantly reduced WILLOW PARK HEALTH CARE CENTER’s labor costs. According to its most recently published Medicare Cost Report, WILLOW PARK HEALTH CARE CENTER generated annual gross revenues of $6,359,290.
Personal Note from NHA–Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.