WEST CHESTER, OH – RESIDENT LEFT ON BEDPAN FOR 11 HOURS
In The News:
HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER
LOCATED: 7235 HERITAGESPRING DRIVE, WEST CHESTER, OH 45069
HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER was recently cited by the DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES for the following state survey deficiencies:
PLEASE NOTE: The following highlighted quoted text is only a portion of the full report/survey submitted by DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES. The full report/survey can be found here.
Immediately tell the resident, the resident’s doctor and a family member of the
resident of situations (injury/decline/room, etc.) that affect the resident
Based on closed record review, review of a facility self reported incident and investigation documentation and staff interviews, the facility failed to ensure a resident’s family was notified when the resident was identified left on a bed pan for 11 hours, which resulted in a reddened area on the resident’s buttocks in the shape of the bed pan.
Continuing: Review of a facility Self-Reported Incident (SRI) dated 05/08/14 revealed the resident’s family member reported bruises on the resident’s back side. The resident was sent to the hospital on [DATE] and the bruises were discovered there.
Personal Note from NHAA Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.
You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately. We can help you file a state complaint, hire a specialized nursing home attorney or help you find a more suitable location for your loved one.
Contact us through our CONTACT FORM located on our website here or call our toll free hot line number: 1-800-645-5262
You can make a difference even if your loved one has already passed away.
Your Experience Matters
...and we want to hear it.
NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.
If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.
We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.
You can make a difference, even if your loved one has already passed away.
Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.
Personal Note from NHA-Advocates
NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.
If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.
