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ROGERS, AR – RESIDENT DIES; NURSING HOME FAILED TO PROTECT RESIDENT FROM PHYSICAL ASSAULT

HERITAGE PARK NURSING CENTER

LOCATED: 1513 SOUTH DIXIELAND RD, ROGERS, AR 72756

HERITAGE PARK NURSING CENTER was cited by the DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES for the following deficiencies:

PLEASE NOTE: The following highlighted quoted text is only a portion of the full report/survey submitted by DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES. The full report/survey can be found here.

FACILITY FAILED TO ENSURE AGGRESSIVE BEHAVIORS WERE THOROUGHLY ASSESSED

LEVEL OF HARM – IMMEDIATE JEOPARDY

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**

Complaint # (AR 372) was substantiated, all or in part, Based on observation, record review and interview, the facility failed to ensure resident aggressive behaviors were thoroughly assessed for causative factors with interventions developed and implemented based on results of assessment.

Continuing: The failed practices resulted in Immediate Jeopardy, which caused or could have caused serious injury, harm or death for Resident #6, who was hit in the abdomen on two occasions, and had the potential to affect 6 other male residents who resided on the secure male unit according to the list received from the Administrator on [DATE].

Continuing: This res (Resident #6) was struck by another res as he was walking by in unit hallway-he was hit 2 x (times) in stomach (with) closed fist from other res before Nurse et (and) CNA (Certified Nursing Assistant) could intervene/get between both.

Continuing: A witness statement dated [DATE] at 7:45 a.m. and signed by CNA #2 documented, (Resident #7) was hitting (Resident #6) in stomach. c. Nurses Notes dated [DATE] at 8:20 a.m. documented, Experiencing loose stools and vomiting.

Continuing: Nurses Notes dated [DATE] at 3:30 p.m. documented, Resident’s daughters without notifying staff call EMS (Emergency Medical System). Resident transferred via ambulance. Given copy of MAR (Medication Administration Record), Face Sheet. DON (Director of Nurses) notified. Nurses Notes dated [DATE] documented, D/C (discharged ) from Heritage Park per family request.

Continuing: They stated that yesterday when wife visited he was sleeping. Today he would not wake up and had runny diarrhea about every 30 minutes. No documentation of fever. In ED (Emergency Department) pt (patient) was found to have elevated WBC (white blood count) 15.4 (range 3XXX,[DATE].0). The Hospital Course documented, After evaluating pt initially, I was called by RN (Registered Nurse) that pt started vomiting. Concerned about possibility of ischemic bowel. ordered CT (computerized tomography) abd (abdomen) stat. When I went back up to evaluate pt he had just vomited again and aspirated a large amount. Suctioned out fecal looking/smelling emesis. Pt likely does have ischemic bowel.

Continuing: Pt died at 2:14 a.m. Cause of death, Respiratory failure secondary to Aspiration Pneumonia secondary to Presumed ischemic bowel.

Personal Note from NHAA Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.

You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately. We can help you file a state complaint, hire a specialized nursing home attorney or help you find a more suitable location for your loved one.

Contact us through our CONTACT FORM located on our website here or call our toll free hot line number: 1-800-645-5262

You can make a difference even if your loved one has already passed away.

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4 Responses to “ROGERS, AR – RESIDENT DIES; NURSING HOME FAILED TO PROTECT RESIDENT FROM PHYSICAL ASSAULT”

  1. Angela F says:

    This nursing home should have been investigated a long time a go.
    My mother passed away there’; the staff did not know how to use the lifts and they would move her and other residents with at least 2 staff. Which caused my mother to be dropped and her hand badly swollen as if something was broken. When I asked about it the charge nurse suctioned my mother after I left so that she would not be able to speak and she passed away. She had multiple bruising all over her body to the point that the coroners had told me if I needed anything to let them know.

  2. Kay says:

    This is most interesting to me because a few months ago, my husband was in the secure unit at Heritage Park Nursing Center, and by another resident was kicked in stomach and hit in the face which caused a severe bruise on his face. The Administrator and DON were not helpful at all after the incident, and although my daughter and I had driven to Rogers from Fayetteville to check on my husband’s status, neither of them would agree to come to the facility to discuss the situation. Needless to say, my husband is no longer a resident at that facility.

  3. D. M. says:

    First and foremost I am so sorry for your loss. Many years ago had had chosen nursing to be my career field and I was good at it and loved helping our elders it all went away over night but before I get to this part I will say for most of the nurses I worked with they were only their to get a pay check and that made it hard on us that cared physically and mentally. I had a sweet lady that couldn’t sleep at night and she had been their for a couple of years had her own room and I kept filling out reports and talking to her family and I even talked to the top person in charge my dear lady kept telling me and other nurses that someone was out side her window and this person had also came inthru that window but we the nurses never could get anyone to listen to her or us a few of us after shift went out side her window to see if we could find anything shoe print something but we didn’t find a thing anyway a few of us went and talk to the head Person and they told us it was just all in her head we didn’t think so but we went home that night angry upset and trying to figure out the next step to take we got to work the next morning and I will never forget what I saw she had been murdered in her room in the night and the window had been broke out she had been beaten to death the few nurses that was trying to do something about it turned in our 2 week notice that morning some went on to other places to work I didn’t I can’t keep my mouth shut when I see abuse a nurse that doesn’t do what they need to do for their client but what really made me mad was the nursing home told cops that they had problems with the victim prior and she was wanting attention making up things and their was no investigations I think about her often thru the year’s and feel so gealty to this day I still think I should have been able to get someone to help but any way plz keep telling your message we need to stop all abuse every where to any one thank you for reading

  4. David McKa says:

    It’s sad that a redident lost his life. However put the blame where it belongs. Look at how many Employees per Resident that State Requires. Because I would bet if they required more then they would hire more and maybe the staff could have seperate the fight faster.
    Also now they want to give less meds. Why so more things like this can happen. More violent residents, less staff more deaths. The Government’s way of getting rid of Healthcare Problems.
    I’ve been doing this work 17 years. Not all homes are bad. I love my residents with my all.

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