PELL CITY, AL – RESIDENT WAITS 51 DAYS FOR FOLEY CATHETER TO BE CHANGED AND AFTER CRYING OUT IN PAIN

GOLDEN LIVING CENTER – PELL CITY LOCATED: 510 WOLF CREEK ROAD, NORTH, PELL CITY, AL 35125 GOLDEN LIVING CENTER – PELL CITY was cited by the DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES for the following deficiencies: PLEASE NOTE: The following highlighted quoted text is only a portion of the […]

PELL CITY, AL – RESIDENT WAITS 51 DAYS FOR FOLEY CATHETER TO BE CHANGED AND AFTER CRYING OUT IN PAIN

In The News:

GOLDEN LIVING CENTER – PELL CITY
LOCATED: 510 WOLF CREEK ROAD, NORTH, PELL CITY, AL 35125
GOLDEN LIVING CENTER – PELL CITY was cited by the DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES for the following deficiencies:
PLEASE NOTE: The following highlighted quoted text is only a portion of the full report/survey submitted by DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES. The full report/survey can be found here.

FACILITY FAILED TO CHANGE FOLEY CATHETER IN A TIMELY MANNER

Level of harm – Actual Harm

Based on interviews, record review and review of the facility’s Admissions Orders, the facility failed to ensure Resident Identifier (RI) #1, a resident with a history of UTI’s (Urinary Tract Infections), Foley Catheter (F/C) was changed in a timely manner after the resident was readmitted to the facility with a F/C on 05/20/14. On 06/23/14 an order was written to change RI #1’s F/C. On 07/10/14, 17 days after the order had been written to change the F/C, and 51 days after RI #1 had been readmitted to the facility, the resident was noted to have dark amber urine and sediment in the F/C tubing. RI #1 began to experience pain by crying out when urinating and the F/C was changed at that time.

Continuing:  On 07/24/14 at 3:26 p.m., the surveyor conducted an interview with the DON (Director of Nursing), EI #6. The surveyor asked EI #6, when a resident is admitted to the facility with a F/C, are orders for the care and the changing of the F/C written at that time. EI #6 replied yes. The surveyor asked EI #6 why this was not done for RI #1 when he was readmitted on [DATE]. EI #6 said the nurse who did the assessment was not the one who put the orders in. The surveyor asked EI #6 why an order was written for RI #1’s F/C to be changed every 30 days on 06/23/14. EI #6 said the order was written because the nurse, EI #7, the Assistant Director of Nursing (ADON), was reviewing the chart and noticed that there was no order for RI #1’s F/C. The surveyor asked EI #6 should RI #1’s F/C have been changed at that time. EI #6 replied it depended on what RI #1’s F/C looked like at that time. The surveyor asked EI #6 why EI #7 had written the order for the F/C to be changed every 30 days. EI #6 said that was a facility protocol. The surveyor asked EI #6 did she think leaving a F/C in for 51 days was too long.

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EI #6 replied no. The surveyor asked EI #6 if she thought 51 days was not to long to have a F/C in, why did the facility have a protocol for the F/C to be changed every 30 days. EI #6 replied that was just what the nurses did. On 07/24/14 at 4:40 p.m., the surveyor conducted an interview with EI #7, the ADON. The surveyor asked EI #7 how often were residents F/C changed. EI #7 replied the F/C was usually changed once a month and as needed. The surveyor asked EI #7 should orders be written for the F/C to be changed when a resident is admitted to the facility. EI #7 replied yes. The surveyor asked EI #7 why this was not done when RI #1 was readmitted to the facility on [DATE]. EI #7 said she did not know RI #1 was readmitted back to the facility with a F/C. EI #7 said when she wrote the order for RI #1’s F/C to be changed every 30 days she thought she was updating the order to include the size of the F/C. The surveyor asked EI #7 if she thought 51 days was too long for a F/C to be in if there was orders for it to be changed every days. EI #7 replied if there was an order yes. The surveyor showed RI #7 a copy of the facility’s Admission Order and asked whose admission order were they. EI #7 said the orders are the ones the facility uses when a resident is admitted to the facility. The surveyor asked EI #7 did RI #1 had a history of [REDACTED].#7 replied yes. A review of the facility’s admission orders [REDACTED] The Following orders are needed when admitted to the facility . Foley Cath (Catheter) Orders . They must be changed monthly . On 07/24/14 at 5:35 p.m., the surveyor conducted the exit conference with the Administrator and the DON, EI #6. When asked if there were any questions, EI #6 stated she would like to change her statement given to the surveyor earlier. EI #6 said she wanted to change her answer to yes when the surveyor asked if she felt 51 days was too long for leaving a F/C in. This deficiency was written as a result of the investigation of complaint/report #AL 464.

Personal Note from NHAA Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.

You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately. We can help you file a state complaint, hire a specialized nursing home attorney or help you find a more suitable location for your loved one.

Contact us through our CONTACT FORM located on our website here or call our toll free hot line number: 1-800-645-5262

You can make a difference even if your loved one has already passed away.

Your Experience Matters

...and we want to hear it.

NHAA is here to assist families, residents, and the community by sounding the alarm on issues like those found above. This nursing home and many others across the country are cited for abuse and neglect.

If you have or had a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

You can make a difference, even if your loved one has already passed away.

Please give us a call at 1-800-645-5262 or fill out our form detailing your experience.

Personal Note from NHA-Advocates

NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety.

If you are struggling and upset, click here to understand your options, or contact us through our contact form or call our toll free hot line number: 1-800-645-5262.

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