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OAK CREST – DON STATES, “I WILL TAKE CARE OF IT IN THE MORNING.”

OAK CREST NURSING CENTER

LOCATED: 1902 FM 3036, ROCKPORT, TX 78382

OAK CREST NURSING CENTER was cited by the DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES for the following deficiencies:

PLEASE NOTE: The following highlighted quoted text is only a portion of the full report/survey submitted by DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES. The full report/survey can be found here.

FACILITY FAILED TO IMMEDIATELY TELL THE RESIDENT, THE RESIDENT’S DOCTOR AND A FAMILY MEMBER OF THE RESIDENT OF SITUATIONS (INJURY/DECLINE/ROOM, ETC.) THAT AFFECT THE RESIDENT.

LEVEL OF HARM –ACTUAL HARM

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**

Based on interview and record review the facility failed to immediately consult with the resident’s Physician when there was a significant change in the resident’s physical or psychosocial status or treatment and notify residents’ legal representative or interested family member of treatment, status and room change and for five Residents (R #1, R #2, R #6, R #7 and R #10) of nine residents reviewed for abuse and neglect.

The DON received report of R #7’s left Humorous (upper arm bone) fracture on 02/16/16 after 11:00 p.m. and she said she would take care of it in the morning. Day shift LVN J notified R#7’s physician on 02/17/16 at 11:30 a.m. of the fracture as the DON did not notify the physician nor did she give instruction to nursing staff to notify the physician

The DON received report of R #10’s femur (upper leg bone) fracture on 02/19/16 at 12:45 a.m. and said she would take care of it in the morning. Day shift LVN K notified R #10’s physician on 02/19/16 at 8:00 a.m. of the fracture as the DON did not notify the physician nor did she give instruction to nursing staff to notify the physician.

R #1’s legal representative was not notified her room changed because of reported incident of abuse and neglect with roommate R #2.

R #2’s physician was not consulted regarding inappropriate sexual behaviors was added to her Care Plan on 01/28/16.

R #1 and #2’s physician was not consulted regarding R #2 putting her hands down R #1’s pajama pants.

R #6’s family was not notified timely after she was isolated and treated for [REDACTED].

These failures could affect 48 residents with a mental status of dementia by placing them at risk for abuse and neglect, delay in treatment and an avoidable decline in physical, mental, or psychosocial well-being.

Personal Note from NHA – Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.

You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.

Contact us through our CONTACT FORM located on our website here below or on the sidebar or call our toll free hot line number: 1-800-645-5262.

You can make a difference even if your loved one has already passed away.

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One Response to “OAK CREST – DON STATES, “I WILL TAKE CARE OF IT IN THE MORNING.””

  1. Jennifer Franks says:

    My boyfriend’s dad was in gulf pointe for physical therapy and rehabilitation, while in there they put him on some physc meds which he declined to take,when he told the cna he didn’t want it he watched her put the pill in his cup of water,we still have the cup reported it to DON and admins,not sure what if anything was done.

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