Request A Free Consultationcat-right

MEMPHIS, TN – Failed to Notify Physician & Failed to Investigate Grievances; Residents in Immediate Jeopardy of Harm

GRACELAND NURSING CENTER

Located: 1250 FARROW ROAD, MEMPHIS, TN 38116

Graceland Nursing Center was recently cited by the DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES for the following deficiencies:

Please note: The following highlighted quoted text is only a portion of the full report/survey. The full report/survey can be found here.

FACILITY FAILED TO TIMELY NOTIFY PHYSICIAN OF SIGNIFICANT CHANGE IN CONDITION

Level of harm – Immediate jeopardy

Based on policy review, medical record review, observation and interview, it was determined the facility failed to timely notify the attending physician of a significant change of condition.

The failure of the facility to appropriately assess and timely notify the physician of swelling of the right arm, of a resident who was at a high risk for [MEDICAL CONDITIONS], resulted in delay of care and placed Resident #22 in immediate jeopardy (a situation in which the provider’s noncompliance has caused or is likely to cause serious injury, harm, impairment or death).

FACILITY FAILED TO FULLY INVESTIGATE GRIEVANCES

Level of harm – Immediate jeopardy

Based on policy review, review of a shift assignment sheet, medical record review and interview, it was determined the facility failed to fully investigate grievances voiced by 2 of 52 (Residents #218 and 7) residents included in the stage 2 sample. The failure of the facility to thoroughly investigate grievances; implement new, appropriate and measurable interventions to prevent psychological harm and potential resident to resident altercations resulted in immediate jeopardy

Continuing: The facility failed to thoroughly investigate and follow up on Resident #7’s voiced grievances of not providing preference and needed care for dining and personal hygiene. 4. The facility failed to resolve grievances voiced by Residents #7 and 218

Personal Note from NHAA Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.

You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately. We can help you file a state complaint, hire a specialized nursing home attorney or help you find a more suitable location for your loved one.

Contact us through our CONTACT FORM located on our website here or call our toll free hot line number: 1-800-645-5262

You can make a difference even if your loved one has already passed away.

 

Click Here To Request A Free Consultation Today!


One Response to “MEMPHIS, TN – Failed to Notify Physician & Failed to Investigate Grievances; Residents in Immediate Jeopardy of Harm”

  1. Diana Downey says:

    My brother has been in the facility for several years and I have had an ongoing battle with many issues. Personal Hygeine, over medicating, falling out if bed. Seizures due to not giving medication. Lost clothing, and I contacted the Ombudsmen to address several of the issues. Notice of money owed to them when they manage his SS checks are sent to them. If he owes $400 I don’t know what he would spend it on? I buy all his clothing. Are there nursing facilities that have better care?

LEAVE A MESSAGE or REQUEST SUPPORT

Your email address will not be published. Required fields are marked *

*

*

*

*

*