INDIAN TRAIL, N.C. – North Carolina Department of Health and Human Services investigators visited Lake Park Nursing and Rehabilitation Center three days after Channel 9 exposed allegations of patient abuse.
Eyewitness News anchor John Paul poured over the state’s findings, which include repeat problems.
Investigators spent four days at Lake Park nursing home and found repeat problems.
Channel 9 uncovered two lawsuits against the facility that are alleging sexual assault and abuse.
State officials said that their visit was in response to a new complaint in March and there is a corrective plan was put into place.
The latest investigation found the facility failed to maintain implemented procedures.
The investigation stated that a patient had not received a shower in two weeks and staff provided him with a washcloth to wash his face, “but that’s it.”
The facility was also cited for “neglecting to feed and provide incontinence care for dependent residents.”
The continued failure of the facility during three federal surveys of record show a pattern of the facility’s inability to sustain an effective Quality Assurance Program.
Channel 9 contacted Lake Park Thursday, but did not hear back.
In the report, the facility’s administrator seems to place blame on family members.
“One of the biggest barriers to achieving substantial compliance is difficult families,” it read.
Lake Park nursing is a special focus facility, one of only about 80 in the country, which means it has a history of persistent poor quality, according to Medicare.
Medicare said the facility has shown ‘no improvement for 12 months.
Personal Note from NHA – Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.
You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.
We have helped many already and we can help you and your loved one as well by filing a state complaint, hiring a specialized nursing home attorney or helping you find a more suitable location for your loved one.
Contact us through our CONTACT FORM located on our website here below or on the sidebar or call our toll free hot line number: 1-800-645-5262.
You can make a difference even if your loved one has already passed away.