GOLDEN LIVINGCENTER-KIRTLAND
LOCATED: 9685 CHILLICOTHE RD, KIRTLAND, OH 44094
GOLDEN LIVINGCENTER-KIRTLAND  was recently cited by the DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES for the following deficiencies:

PLEASE NOTE: The following highlighted quoted text is only a portion of the full report/survey submitted by DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES. The full report/survey can be found here.

THE FACILITY FAILED TO ENSURE NECESSARY CARE AND SERVICES WERE PROVIDED

Level of harm – ACTUAL HARM

Based on observation, interview and record review, the facility failed to ensure necessary care and services were provided to Resident #138 in a manner to prevent harm, which resulted in a fractured left arm. The facility also failed to ensure care and services were provided to prevent falls for Resident #31 and Resident #165.

Continuing: The two STNA’s involved in the incident were STNA’s #205 and #206. Review of the personnel record for STNA #205 revealed a 05/07/14 Separation Action Form with the reason of incomplete certified nursing assistant training. Further comment indicated the STNA took the certification test three times and did not pass.

Continuing: Review of the grievance log dated 05/02/14 indicated the family of resident #138 no longer wanted the STNA’s to work with the resident after the fracture occurred. The staff failed to follow facility policy and the residents care plan that indicated when the resident is resistive to care the staff are to stop providing care, and alert the nurse to the behavior. The STNA’s continued care of the resident which resulted in a fracture left femur.

Personal Note from NHAA Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.

You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately. We can help you file a state complaint, hire a specialized nursing home attorney or help you find a more suitable location for your loved one.

Contact us through our CONTACT FORM located on our website here or call our toll free hot line number: 1-800-645-5262

You can make a difference even if your loved one has already passed away.