In 2017, the RN staffing levels at Kindred Transitional Care and Rehabilitation-Highlander were some of the worst in the state, ranking in the bottom 2%. Out of 186 (state) nursing homes surveyed in 2017, Kindred-Highlander’s RN staffing levels ranked the 3rd lowest, according to the staffing data published by CMS (Centers for Medicare and Medicaid Services). Click here to see a list of Massachusetts’s 10 worst staffed nursing homes for RNs in 2017 based on data published by CMS.
Under-staffing has been linked to health and safety violations and has been determined to cause patient injury and dignity violations according to numerous scientific studies. (Click here to read some of these studies).
The Institute of Medicine and the American Nurses Association have concluded that each nursing home resident needs a minimum of 2.8 hours of CNA care per day for safety and basic services. But Kindred-Highlander averaged only 2.05 hours hours of CNA care per resident per day from January 1, 2017 to June 30, 2017, based on its daily payroll staffing records.
Every month, CMS calculates and publishes the number of hours of care time expected to meet the needs of residents in each nursing home on a per day basis. These expected hours are used to determine how much a nursing home gets paid. According to CMS’s expected and actual staffing data (RN + LPN + CNA) for just 6 months (January 1, 2017 to June 30, 2017), Kindred-Highlander has been short a total of 20,324 expected care hours.
These low staffing levels significantly reduced Kindred-Highlander’s labor costs. According to its most recently published Medicare Cost Report, Kindred-Highlander generated annual gross revenues of $29,217,714.
Personal Note from NHA–Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.