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“ER-emergency room physicians and nurses documented R #10 was found to have excoriated/eroded skin to both thighs.”

MISSION ARCH CENTER

LOCATED: 3200 MISSION ARCH DRIVE, ROSWELL, NM 88201

MISSION ARCH CENTER was cited by the DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES for the following deficiencies:

PLEASE NOTE: The following highlighted quoted text is only a portion of the full report/survey submitted by DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES. The full report/survey can be found here.

FACILITY FAILED TO PROVIDE NECESSARY CARE AND SERVICES TO MAINTAIN THE HIGHEST WELL BEING OF EACH RESIDENT

LEVEL OF HARM –IMMEDIATE JEOPARDY

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**

The survey team received a complaint from the state survey central intake on 12/09/15. The complaint revealed that R #10 had wounds to both thighs that appeared to be burns. Investigation of the complaint also revealed that residents were not being assessed by the facility upon return from [MEDICAL TREATMENT]. Based on record review and interviews the following was discovered:

  1. R #10 was transported to a local emergency department on 11/24/15 by EMS (Emergency Medical Service). EMS personnel documented both of R #10’s legs in the groin area appeared to be scorch marks with blistering. EMS personnel also documented that R #10 was experiencing pain in his groin area from the wounds.
  1. ER (emergency room physicians and nurses documented R #10 was found to have excoriated/eroded skin to both thighs.
  1. ER personnel suspected R#10 had possibly been abused/neglected at the facility and reported the facility to Adult Protective Services and the State Survey Agency.
  1. R #10 had a physician order [REDACTED].
  1. There was no documentation to indicate the facility followed the physician order [REDACTED].
  1. Documentation indicated the facility was not providing the treatment for the affected areas as ordered by the physician on 11/20/15.
  1. The local [MEDICAL TREATMENT] center reported on 12/11/15 that R#10 had not received proper oral care, was agitated, and had feces on his hands.
  1. Review of the facility [MEDICAL TREATMENT] communication form indicated the facility did not respond to the concerns of the [MEDICAL TREATMENT] center regarding R #10.
  1. Review of the local [MEDICAL TREATMENT] center communication sheet to the facility indicated that on 12/04/15 R #1 arrived with a foul body odor. The [MEDICAL TREATMENT] center also documents that on 12/09/15 R #1’s [DEVICE] ([DEVICE]) was crusted, red and the resident was complaining of pain. On 12/15/15 the [MEDICAL TREATMENT] center documented R #1 was constipated and gave the resident 30 millimeters of the medication [MEDICATION NAME].
  1. There was no documentation to indicate the facility responded to or acted upon the concerns from the [MEDICAL TREATMENT] center for R #1.

This resulted in an Immediate Jeopardy being called on 12/23/15 at 11:35 am. A plan of removal was received and approved on 12/23/15 at 5:20 pm.

Personal Note from NHA-Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.

You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately.

We can help you and your loved one file a state complaint, hire a specialized nursing home attorney or help you find a more suitable location for your loved one.

Contact us through our CONTACT FORM located on our website here below or on the sidebar or call our toll free hot line number: 1-800-645-5262.

You can make a difference even if your loved one has already passed away.

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One Response to ““ER-emergency room physicians and nurses documented R #10 was found to have excoriated/eroded skin to both thighs.””

  1. melinda says:

    I have a brother in a nursing home there has been times when my mom goes and sees him he is soaking wet with urine from head to toe my mom does his laundry and today brought his bed spreads to wash they has a have urine smell like ammonia

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