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El Dorado, AR – Nursing Home Failed to Train Staff – Residents in Immediate Jeopardy


Located: 2415 W HILLSBORO, EL DORADO, AR 71730


Please note: The following highlighted quoted text is only a portion of the full report/survey. The full report/survey can be found here.

Level of harm – Immediate jeopardy

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents

Complaint # was substantiated, all or in part, with these findings: Based on observation, record review, and interview, the facility failed to ensure adequate supervision was provided to prevent injury to Resident #1 during staff assisted transfers.

Continuing: This failed practice resulted in an Immediate Jeopardy which caused or could have caused serious harm, injury or death for Resident #1 who fell from the mechanical lift while being transferred sustaining a laceration to the back of the head.

Continuing: The LPN was asked if the CNA’s who were hired over a year ago or within the past 6 months were trained in using the lift and demonstrated knowledge of using the mechanical lift. She stated, No, I can’t say that they were.

Continuing:  CNA #1 stated, I’ve worked here for 8-9 months. I was not here the day that the resident fell . When asked if she had training to use the mechanical lift, she stated: .No

Continuing: CNA #4 was asked how long she had worked in the facility? She stated, Four months, I started on nights. The CNA was asked if she was shown how to use the mechanical lift. She stated, No one showed me here, honest. The only training that I had for using the lift was after the resident fell from the lift.

Continuing:  CNA #5 was asked how long she had worked here and stated, Three months. The CNA was asked if she was shown how to use the mechanical lift when she was hired? She stated, I orientated on the 200 hall 2 days and on the 300 hall 2 days with two different people. The CNA was asked again if she had been trained to use the mechanical lift since here at the facility. She stated, No, not until this month.

Continuing: LPN #2 was asked when was the last time that she trained new orientees or Current CNA’s to use the mechanical lift? She stated, It has been a long time. The LPN was asked, How long. She stated, It’s been about a year.

Personal Note from NHAA Advocates: NHAA shares with all the families of loved ones who are confined to nursing homes the pain and anguish of putting them in the care of someone else. We expect our loved ones to be treated with dignity and honor in the homes we place them. We cannot emphasize enough to family members of nursing home residents; frequent visits are essential to our loved ones’ well-being and safety. This nursing home and many others across the country are cited for abuse and neglect.

You can make a difference. If you have a loved one living in this nursing home or any other nursing home where you suspect any form of abuse or neglect, contact us immediately. We can help you file a state complaint, hire a specialized nursing home attorney or help you find a more suitable location for your loved one.

Contact us through our CONTACT FORM located on our website here or call our toll free hot line number: 1-800-645-5262

You can make a difference even if your loved one has already passed away.

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5 Responses to “El Dorado, AR – Nursing Home Failed to Train Staff – Residents in Immediate Jeopardy”

  1. Linda Sinclair says:

    My uncle has been living there for two yrs and David Lewis always does very thing thing he can to make him happy and to keep him safe. If I ever need anything for my uncle I go go to David and he takes care of it and as far as the lift, the aids that I have talk with and saw loading and unloading my uncle have all done there job right. I pray that my uncle never gets hurt there but we have been very pleased with Courtyards and Dsvid Lewis

  2. I use to work as nursing assistant I had to be train and the state board test that was in early 90d

  3. Concerned Employee says:

    What do you expect when you have a DON and Administrator that act like love birds? I mean really? Cutting each others toenails on company time and taking long lunches together every single day? You two should be ashamed. Its about the residents, not your fling. Do that off the clock.

  4. tiffany johnson says:

    I too have a loved one that was injured at this facility and am currently filing a suite against them. But things are going slowly and need further assistance. If you can help in any way, please contact me. Thanks..

  5. MrsC says:

    These Nursing Homes are not interested in hiring a DON, ADON or nursing staff that know Long Term Care rules and regulations, what they are concerned with is hiring these Nurses fresh out of school giving them positions they know nothing about. They should have had a seasoned DON and ADON who are familiar with rules and regulations of Long Term Care. They hire CNAs and give them a few days training if that and throw them out on the floor. Department heads go for office to office gossiping and doing everything besides their jobs. IJ are bad and is a reflection of an ill prepared staff and incompetent department managers. Department managers should be replaced with managers that are concerned about the Residents.


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